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Patient Care Coordinator

2 months ago

Worcester, Massachusetts, United States Bedi Dental Group Full time
About the Role

The Bedi Dental Group is seeking a highly skilled and dedicated Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in ensuring outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues.

Key Responsibilities:

  • Operational Oversight: Ensure the smooth day-to-day operations of the dental practice, including scheduling, billing, and project management.
  • Scheduling and Coordination: Oversee the scheduling process, ensuring that patient appointments are booked and confirmed according to office protocol.
  • Marketing and Referral Efforts: Coordinate and oversee marketing and referral efforts to attract new patients and retain existing ones.
  • Financial Management: Manage accounts receivables, including patient and insurance payments, and analyze business and financial data to identify areas for improvement.
  • Patient and Team Support: Provide support to patients and team members, addressing any issues or concerns that may arise.
  • Financial Performance: Contribute to achieving financial performance and revenue growth goals while supporting the company's culture and mission.

Requirements:

  • Strong Communication Skills: Demonstrate excellent patient care and communication skills, with the ability to work effectively with patients, dentists, and other team members.
  • Dental Background: Possess a dental background and be familiar with dental terminology and procedures.
  • Team Player: Be excited about collaborating with a dental team and adaptable to new ways of working in a dental office.
  • Dentrix Knowledge: Possess knowledge of Dentrix software, a plus.

What We Offer:

  • Competitive Compensation Package: A generous compensation package, including medical and vision benefits, 401(k) benefit with a match, and generous paid time off plus company holidays.