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Dental Office Coordinator

2 months ago

Worcester, Massachusetts, United States Simply Dental Management Full time

Job Summary: Simply Dental Management is seeking a highly motivated and organized Orthodontic Patient Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and ensuring a smooth and efficient experience for all visitors to our office.

Key Responsibilities:

  • Customer Service: Greet all patients with a warm and friendly smile, checking them in and out for appointments and scheduling appointments as needed.
  • Communication: Answer phones with enthusiasm and respond to patient inquiries in a timely and professional manner.
  • Administrative Support: Assist with patient billing processing and questions, organize and file all paperwork generated by the clinic, and maintain a clean and orderly reception area.
  • Insurance Verification: Check and verify patients' insurance coverage to ensure accurate billing and payment.
  • Marketing and Events: Participate in company marketing events and responsibilities to help promote our services and engage with the community.

Requirements:

  • Bi-Lingual: Ability to communicate effectively in both English and Spanish is highly desirable.
  • Team Player: Strong teamwork and communication skills to work effectively in a fast-paced environment.
  • Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of organization and attention to detail.