Loan Processing Support Specialist

2 weeks ago

Tucson, Arizona, United States NOVA Home Loans Full time
Position Overview

Core Principles

DELIVER exceptional service to our clients by ensuring the best possible experience. FOSTER rewarding career paths for our team members, promoting both personal and professional growth. CONTRIBUTE positively to our community. These principles guide our operations at NOVA Home Loans, where we actively listen to employee insights and implement enhancements to create a superior workplace and elevate our service standards.

Work Environment: The successful candidate will be engaged in a collaborative office atmosphere.

Advancing as a Loan Processing Support Specialist involves...

  • A minimum of a High School Diploma or GED.
  • At least one (1) year of administrative experience in a professional environment.
  • Proficiency in computer applications, particularly MS Word, MS Excel, and MS Outlook.
  • Preferred experience of one (1) to three (3) years in the mortgage sector.

Opportunities for Professional Development include...

  • Gathering, assessing, and providing valuations in accordance with ECOA standards and company policies.
  • Generating reports and managing files to ensure compliance with ECOA regulations and internal policies.
  • Handling phone inquiries and responding to emails promptly and effectively.
  • Executing additional responsibilities as required.

Demonstrate your capabilities through...

  • A keen attention to detail, critical thinking skills, and the ability to manage multiple tasks in a dynamic environment.
  • Collaborating effectively with team members to prioritize daily tasks while independently managing assigned responsibilities.
  • Exemplary customer service abilities.
  • Strong organizational and time management skills.
  • Clear and effective communication skills for requesting further information or clarification from colleagues and external contacts.

Employee Benefits...

NOVA offers a comprehensive benefits package for full-time employees, including Employee Discounts, Paid Time Off, Health/Dental/Vision/Life/Disability Insurance, a 401(k) plan with employer matching, a Health Savings Account with employer contributions, and an Employee Assistance Program.


NOVA is committed to being an equal opportunity employer, maintaining a substance-free workplace, and adhering to the Americans with Disabilities Act regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified individuals. Applicants requiring accommodation to complete the application and/or interview process should reach out to the Human Resources department at NOVA Home Loans.

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