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Executive Secretary to General Manager
2 months ago
Job Summary:
The Executive Secretary to General Manager will provide administrative support to the General Manager, ensuring the smooth operation of the hotel's administrative functions. This role requires a highly organized and detail-oriented individual with excellent communication skills and experience in executive secretarial work.
Main Responsibilities:
- Administrative Support: Provide administrative support to the General Manager, including typing, filing, and maintaining confidential documents.
- Meeting Preparation: Prepare materials for meetings attended by the General Manager, including daily operations meetings, executive committee meetings, and departmental meetings.
- Communication: Answer telephone calls, respond to emails, and provide information to callers in a courteous and professional manner.
- Customer Service: Provide assistance and support to internal customers in other departments as needed, handle guest and internal customer complaints and inquiries, and maintain positive guest and colleague interactions.
- Other Duties: Attend training sessions and meetings as required, exercise responsible behavior at all times, and maintain strong professional relationships with representatives from competitor hotels, business partners, and other organizations.
Requirements:
- Education: Bachelor's Degree in any field.
- Experience: At least 5 years' experience in executive secretarial work with multinational companies, preferably in the hotel industry.
- Skills: Effective telephone communication skills, above-average proficiency in MS Office applications, and above-average fluency in English (written and spoken).