General Manager
1 day ago
SPEAK CHEEZY is seeking a highly skilled General Manager to lead our pizzeria team. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including managing staff, maintaining high-quality food and service standards, and driving sales and customer satisfaction.
Key Responsibilities:- Direct supervision of all restaurant employees, ensuring policies and processes are followed and operational flow is maintained.
- Responsible for hiring, onboarding, and continuous training of employees.
- Partner with chefs to create and innovate systems and culinary development.
- Oversee service on busy days, ensuring the team stays on task and delegating assignments as needed.
- Ensure guest satisfaction, interact with guests, and engage in service recovery when issues arise.
- Responsible for restaurant cash management, including maintaining petty cash, checkbooks, and making weekly deposits.
- Ensure all guests feel welcome and receive responsive, friendly, and courteous service at all times.
- Ensure all food and beverages are consistently prepared and served according to presentation standards and recipes.
- Be proactive in reaching company goals in sales, service, and appearance, while creating a positive, fun, and productive working environment.
- Labor management, creating and adjusting schedules as necessary to meet business needs and financial targets.
- Participate in marketing initiatives, implement marketing strategies to increase brand awareness and drive sales, while continuously evaluating and implementing strategies to improve the customer experience and drive business growth.
- Responsible for execution of all catering contracts, taking all appropriate steps to ensure BEO is adhered to and guests' expectations are met.
- Ensure compliance with Department of Health standards, maintaining superior cleanliness and sanitation throughout the restaurant.
- Identify potential safety hazards and initiate corrective action, ensuring the restaurant is safe for both employees and guests.
- Ensure compliance with all local, state, and federal regulations and licensing requirements.
- Facilitate meetings and training's covering a variety of training and policy topics.
- Minimum one year General Manager experience in a pizzeria or restaurant required.
- Experience with POS, scheduling, Toast a plus.
- Candidate must have proven leadership skills and must be able to manage, develop, and motivate a highly performing staff.
- Ability to multi-task and work in a fast-paced environment while effectively delegating tasks.
- Ability to make informed decisions based on data analysis and financial metrics.
- Understanding of food service operations, including menu planning and kitchen management.
- Knowledge of health, safety, and sanitation regulations.
- Passion for food, hospitality, and providing an efficient service while exceeding guest expectations.
- Must be proficient with computers and have excellent written and verbal communication skills.
- Serve Safe certified food manager preferred.
- Must be able to work a flexible schedule to include weekends and holidays.
- Must be able to lift/carry items up to 40 lbs. and push/pull items up to 75 lbs.
- Must be able to walk/stand for extended periods of time, with frequent bending, twisting, squatting, and reaching overhead.
- Must be willing to work 52.5 to 55 hours a week. Pay from 70k a year to 75k.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $27.00/hour.
About SPEAK CHEEZY: SPEAK CHEEZY is a pizzeria in the Heart of Belmont Heights, Long Beach. We pride ourselves in using generational producers and high-quality ingredients. We are looking for a General Manager who is creative and excellent at managing all of the functions in a popular, quality, and chef-driven pizzeria.
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