Clinical Unit Administrative Coordinator

2 weeks ago


Birmingham, Alabama, United States Wellstar Health System, Inc. Full time

Facility:
Wellstar Health System, Inc.

Job Overview:
The Unit Secretary operates under the supervision of the Nurse Manager and Assistant Nurse Manager to enhance the delivery of safe, age-appropriate, and culturally sensitive patient care. This role encompasses clerical and receptionist duties, including computer order entry, data retrieval, maintaining unit supplies, transporting supplies/equipment/patient medications, preparing and managing patient charts, providing customer service, and serving as the primary communication hub on the nursing unit.

Key Responsibilities:
  • Customer Service Excellence: Collaborates with the healthcare team, patients, and families to ensure the rights and dignity of patients are upheld at all times.
  • Builds rapport with families and maintains confidentiality.
  • Engages in hourly patient rounding and addresses patient concerns proactively.
  • Maintains both paper and electronic medical records as required.
  • Facilitates patient admissions, transfers, and discharges as necessary.
  • Monitors bed activity and communicates with housekeeping regarding patient discharges.
  • Assists in managing unit flow during emergency situations.
  • Tracks patient movements on and off the unit.
  • Ensures key patient safety information is accurately entered into the system.

Team Collaboration:
  • Supports the initiatives of the healthcare team and participates in interdisciplinary rounds.
  • Performs charge reconciliations and notifies nursing staff of physician arrivals.
  • Completes supply requisitions and manages deliveries.
  • Participates in performance improvement initiatives within the unit.
  • Transports supplies, medications, and equipment as assigned.

Effective Communication:
  • Utilizes strong written and verbal communication skills with patients, staff, and visitors.
  • Acts as a liaison between patients and diagnostic areas to relay important information.
  • Maintains and troubleshoots IT equipment as necessary.
  • Communicates patient care concerns to nursing staff promptly.

Safety and Infection Control:
  • Ensures a safe environment for unit operations and adheres to infection control policies.
  • Maintains cleanliness and organization in patient rooms and unit areas.
  • Operates cleaning equipment as needed after patient discharges.

Qualifications:
  • Education: High school diploma or equivalent from an accredited program.
  • Experience: Less than 1 year of clinical experience in an acute care setting is preferred.
  • Skills: Proficient in English, strong customer service skills, ability to multitask, and effective time management.

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