IT Systems Control Support Specialist

2 weeks ago


Wilmington, North Carolina, United States DivIHN Integration Inc Full time

Company Overview:
DivIHN Integration Inc. is a CMMI ML3-certified technology and talent solutions provider. Our mission is to create meaningful connections between skilled professionals and innovative organizations. Since our inception in 2002, we have been trusted by various sectors to enhance their teams with exceptional talent.

Position Overview:
The IT Controls System Support Executive plays a crucial role in ensuring the efficiency of our manufacturing operations. This position involves collaboration with a team to manage and optimize the Client's warehouse systems, as well as liaising with planners and ERP application engineers.

Key Responsibilities:
1. Provide production support and troubleshooting for continuous manufacturing operations.
2. Collaborate with production associates, technicians, and engineers to maintain reliable equipment operations through automated control systems and user interfaces.
3. Support initiatives aimed at process and product optimization.
4. Be available for after-hours on-call support as necessary.

Qualifications:
Education: Bachelor's degree in Computer Science or an Associate's degree with relevant experience.
Experience: 1-3 years in a technical or support role is preferred.

Desired Skills:
- Familiarity with databases and SQL.
- Helpdesk experience.
- Proficiency in MS Windows and Microsoft Office.
- Experience in production support within a manufacturing context.
- Strong problem-solving and debugging capabilities.

Work Schedule:
Monday to Friday, 8 AM - 5 PM, with occasional on-call responsibilities.

About DivIHN:
DivIHN specializes in Professional Consulting, Custom Projects, and Resource Augmentation services. Our core values emphasize Standardization, Specialization, and Collaboration, ensuring we meet the diverse needs of our clients.

Equal Opportunity Statement:
DivIHN is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status.



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