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IT Support Specialist
2 months ago
DivIHN Integration Inc is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients in a manufacturing environment.
Key Responsibilities- Provide production support and troubleshooting for 24/7 manufacturing operations
- Assist a team of engineers to ensure reliable equipment operation via automated control systems and user interfaces
- Support process and product optimization/improvement efforts
- Participate in or occasionally lead projects to meet the plant's objectives, drive cost reduction efforts, and participate in capacity expansion efforts
- Assist in the management of the Client's warehouse system, as well as coordinating between planners and ERP application engineers
- Bachelor's in Computer Science, or Associate's Degree with 2-3 years of experience
- 1-3 years in a technical role, support role, or relevant experience
- Some knowledge of databases and SQL is strongly desired
- Helpdesk experience
- MS Windows and Microsoft Office
- Experience in production support in a manufacturing environment
- Problem-solving and debugging skills; ability to understand real needs behind operations requests
DivIHN Integration Inc is an IT Asset Performance Services organization that provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. We are committed to Standardization, Specialization, and Collaboration.
We are an equal opportunity employer and do not discriminate against any employee or qualified applicant on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.