Interpreting Services Coordinator

1 week ago


Indianapolis, Indiana, United States LTC Language Solutions Full time
Interpreting Support Coordinator

LTC Language Solutions is on the lookout for a meticulous Interpreting Support Coordinator to enhance our committed workforce. If you possess a strong desire to deliver outstanding customer service and thrive in a vibrant atmosphere, this role may align perfectly with your career aspirations.

In this position, your primary duties will encompass managing phone communications, entering data, and organizing appointments for our Interpreting Division.

Core Responsibilities:

  • Handle incoming calls and oversee appointment inquiries
  • Arrange appointments for ASL and FL interpreters
  • Accurately input appointment details into the system
  • Oversee departmental emails and facilitate communication
  • Gather and verify timesheets from interpreters
  • Update and maintain the interpreting database
  • Engage in meetings and share innovative ideas
  • Offer support to clients and the community as required
  • Be available for holiday phone coverage
  • Execute additional tasks as assigned

Required Skills and Qualifications:

  • Excellent interpersonal and communication abilities
  • Capability to resolve issues and enhance processes
  • Proficient in MS Office, particularly Excel
  • Customer-focused and detail-oriented
  • Experience interacting with diverse cultures and languages

Employee Benefits:

  • 401k program with company matching
  • Generous paid time off
  • Parental leave benefits
  • Long-term disability and life insurance coverage
  • Opportunities for professional growth
  • Comprehensive medical, dental, and vision plans


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