Guest Service Ambassador

1 month ago


Birmingham, Alabama, United States LBA Hospitality Full time
Job Summary

We are seeking a highly skilled Guest Service Representative to join our team at LBA Hospitality. As a key member of our front office operations, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our valued customers.

Key Responsibilities
  • Provide personalized guest service, responding promptly to requests and resolving issues in a professional and courteous manner.
  • Manage front office operations, including registration, room assignments, and special requests.
  • Promote hotel services and amenities, driving revenue growth and repeat business.
  • Collaborate with housekeeping and other departments to ensure seamless guest experiences.
  • Maintain accurate records, balance cash and credit transactions, and adhere to safety and security protocols.
Requirements
  • High school diploma or equivalent required; degree preferred.
  • Previous experience in customer service, sales, or a related field is an asset.
  • Excellent communication and problem-solving skills, with a strong focus on guest satisfaction.
  • Ability to work independently and as part of a team, with a flexible schedule and willingness to adapt to changing priorities.
Working Conditions

This role requires standing, walking, and lifting for extended periods, with a focus on maintaining a professional and friendly image at all times.



  • Birmingham, Alabama, United States Buffalo Wild Wings Full time

    Buffalo Wild Wings is a dynamic and fast-paced restaurant chain seeking highly motivated and enthusiastic individuals to join our team as Ambassadors of Hospitality. Located at John Hawkins Pkwy. in a thriving community, we offer a unique blend of sports entertainment and delicious food.Salary Range: $12 - $15 per hour, depending on experienceJob Summary: As...


  • Birmingham, Alabama, United States Jim 'N Nick's BBQ Full time

    Customer Service Role at Jim 'N Nick's BBQAs a Customer Experience Ambassador at Jim 'N Nick's BBQ, you will be responsible for providing exceptional service to our guests. Your key responsibilities will include:Welcome guests warmly and provide personalized service to enhance their dining experience.Address guest inquiries and resolve issues promptly and...


  • Birmingham, Alabama, United States Pldi Full time

    Customer Service AmbassadorWe are seeking a Customer Service Ambassador to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer experiences through effective communication, problem-solving, and product knowledge.Key Responsibilities:Handle customer inquiries and complaints in a...

  • Front Desk Ambassador

    4 weeks ago


    Birmingham, Alabama, United States Drury Hotels Full time

    Deliver Exceptional Guest ExperiencesAs a Front Desk Ambassador at Drury Hotels, you will be the welcoming face of our hotel, ensuring every guest feels valued and cared for. Your warm and friendly demeanor will make a lasting impression, setting the tone for a memorable stay.Your Key Responsibilities:Provide exceptional guest service, responding to their...


  • Birmingham, Alabama, United States Embassy Suites BirminghamHoover, AL Full time

    Kana Hotel Group is committed to delivering exceptional service quality and value to our guests. As a Guest Service Representative, you will play a vital role in creating a welcoming atmosphere and ensuring a memorable stay for our guests.Key Responsibilities:Greet guests and perform check-in/out procedures with a smileFollow all cash and credit card...


  • Birmingham, Alabama, United States Embassy Suites BirminghamHoover, AL Full time

    Job OverviewKana Hotel Group is committed to delivering exceptional service and quality to our guests. As a Guest Service Representative, you will play a vital role in creating a welcoming atmosphere and ensuring a memorable stay for our guests.Key ResponsibilitiesProvide warm and personalized greetings to guests, ensuring a seamless check-in and check-out...

  • Guest Service Manager

    1 month ago


    Birmingham, Alabama, United States Spare Time Entertainment Full time

    Job Title: Guest Service SupervisorAt Spare Time Entertainment, we are seeking a highly motivated and organized Guest Service Supervisor to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring that our guests have an exceptional experience at our amusement park.Key Responsibilities:Work collaboratively with the...


  • Birmingham, Alabama, United States Nothing Bundt Cakes Full time

    Be a Joy Creator at Nothing Bundt Cakes!You'll play a key role in making every guest's visit an unforgettable experience. As a Joy Creator, you'll help customers choose the perfect cake for their celebrations and ensure their orders are fulfilled with a smile.We're a team that values flexibility, so you'll have the opportunity to work a schedule that suits...


  • Birmingham, Alabama, United States The Fennec Full time

    Job OverviewThe Fennec is seeking a charismatic Guest Experience Specialist to provide exceptional hospitality to our guests. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring that every guest feels valued and appreciated.Key ResponsibilitiesWelcome and acknowledge each guest with a smile, eye...


  • Birmingham, Alabama, United States Emmy Squared Pizza Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Host to join our team at Emmy Squared/Pizza Loves Emily. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.Key ResponsibilitiesProvide exceptional customer service, ensuring that every guest...


  • Birmingham, Alabama, United States Marriott Hotels Full time

    Explore New Opportunities at Marriott HotelsAre you looking for a career that offers adventure and growth? As a Team Member at Marriott Hotels, you'll have the chance to work with thousands of people every day and make a real impact on our guests' experiences.About the RoleWe're seeking a motivated and enthusiastic individual to join our team as a Team...


  • Birmingham, Alabama, United States Oaks on Parkwood Full time

    Job Summary:Oaks on Parkwood is seeking a skilled Guest Services Assistant to join our team. As a key member of our staff, you will be responsible for providing exceptional support to our residents, ensuring their comfort and well-being.Key Responsibilities:Transport residents to and from medical appointments and other outingsDevelop and maintain an activity...


  • Birmingham, Alabama, United States Spare Time Entertainment Full time

    Job SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Spare Time Entertainment. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors.Key ResponsibilitiesGuest Service: Provide exceptional guest service, responding to...

  • Style Ambassador

    4 weeks ago


    Birmingham, Alabama, United States gorjana Full time

    About This Role:As a sales associate/stylist, you will be a true style ambassador for gorjana, wearing our jewelry that you live in, love always, and layer every day. Your goal is to bring brand awareness, product knowledge, and the art of layering to life through engaging customer experiences.Your day-to-day will include creating an exceptional shopping...


  • Birmingham, Alabama, United States Jenis Splendid Ice Creams LLC. Full time

    About Jeni's Splendid Ice CreamsWe're a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country.Our AmbassadorsAs a member of Team Jeni's, you'll be part of a dynamic team that's passionate about serving up the best ice cream in America.Key ResponsibilitiesServe our signature ice cream to customers with a smileGain...

  • Front Desk Ambassador

    4 weeks ago


    Birmingham, Alabama, United States Hilton Garden Inn Full time

    Front Desk Agent OpportunityWe are seeking a friendly and professional Front Desk Agent to join our team at the Hilton Garden Inn. As a key member of our Front Desk and Guest Services Team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Provide professional, friendly,...


  • Birmingham, Alabama, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented individual to join our team as a Guest Experience Expert. With over 6,000 properties globally, we offer endless opportunities for growth and development.As a Guest Experience Expert, you will have the chance to make a real impact on our...


  • Birmingham, Alabama, United States Marriott Full time

    Explore New Opportunities with MarriottAt Marriott, we're always looking for talented individuals to join our team. As a Guest Experience Expert, you'll have the chance to elevate your day-to-day to an adventure, a journey to tomorrow.About the RoleWe're seeking a skilled professional to provide exceptional guest service and create memorable experiences for...

  • Front Desk Ambassador

    4 weeks ago


    Birmingham, Alabama, United States Drury Hotels Full time

    About the Role:We are seeking a highly organized and friendly individual to join our front desk team as a Guest Service Agent. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring a warm and welcoming atmosphere for our guests.Key Responsibilities:Assist guests in a friendly, efficient, and...


  • Birmingham, Alabama, United States Birmingham Jefferson Co Full time

    Job SummaryWe are seeking a highly skilled Guest Experience Coordinator to join our team at the Birmingham-Jefferson Convention Complex. The successful candidate will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience at all times.Key ResponsibilitiesAssist the Guest Experience Manager in...