Commercial Banking Specialist

2 days ago


Lakewood, Ohio, United States First Mutual Holding Co. Full time
Job Summary

First Mutual Holding Co. is seeking a highly skilled Commercial Loan Officer to join our team. As a Commercial Loan Officer, you will be responsible for developing and maintaining relationships with commercial clients, originating and closing commercial loans, and providing exceptional customer service.

Key Responsibilities
  1. Business Development: Acquire new commercial banking business by utilizing effective calling techniques, maintaining and developing relationships with centers of influence, and attending networking events.
  2. Portfolio Management: Coordinate with clients on accounts and other issues related to commercial relationships, work with commercial team members to facilitate credit application process, and monitor credit quality within assigned portfolios.
  3. Client Service: Work closely with other departments to handle client service issues, cross-sell other bank products, and provide exceptional customer service.
  4. Community Involvement: Represent the bank in civic and community functions to further enhance the bank's visibility and increase business development.
  5. Professional Development: Attend training to continually improve sales and presentation skills, commercial, SBA, and treasury management knowledge, and other applicable banking knowledge.
Requirements
  1. Commercial Lending Experience: Commercial lending/sales experience and a demonstrated track record of success in meeting progressive plan goals, portfolio management, and effective cross-departmental collaboration is required.
  2. Education: Bachelor's degree in accounting, finance, statistics, business, or other related field is required; Master's degree is preferred.
  3. Skills: Proficiency in MS Office or similar software is required; EasyLender, Cleartouch, OnBase, CreditQuest, various government and investor software/web portals is preferred.
Competencies
  1. Resilience: Ability to work in a fast-paced environment and adapt to changing circumstances.
  2. Communication: Excellent verbal and written communication skills.
  3. Service Orientation: Strong customer service skills and ability to provide exceptional service to clients.
  4. Decisiveness: Ability to make sound decisions and take calculated risks.
  5. Active Listening: Strong listening skills and ability to understand client needs.
  6. Organizational Skills: Ability to prioritize tasks and manage multiple projects simultaneously.
  7. Accountability: Strong sense of accountability and responsibility for results.
  8. Professional Development: Commitment to ongoing learning and professional development.


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