Member Service Representative
3 weeks ago
Navy Federal Credit Union is seeking a highly skilled Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities- Analyze and resolve complex member account and loan discrepancies
- Assist members with submitting loan and credit card applications
- Counsel members on Navy Federal's products and services
- Ensure cash and negotiable instruments are handled properly
- Identify opportunities to cross-sell products and increase product penetration
- Perform platform banking functions
- Assist lower-level team members
- Understand and comply with federal and other regulations relating to financial products and services
- Ability to work independently and in a team environment
- Working knowledge of savings and checking products, accounts, and services
- Effective active listening skills to accurately respond to inquiries and account requests
- Effective organizational, planning, and time management skills
- Effective research, analytical, and problem-solving skills
- Effective skill building effective relationships through rapport, trust, diplomacy, and tact
- Effective skill exercising initiative and using good judgment to make sound decisions
- Effective skill maintaining composure in a high-production and changing environment
- Effective skill navigating multiple screens and PC applications and adapting to new technologies
- Effective skill performing mathematical calculations and working accurately with numbers
- Effective verbal and written communication skills
- Experience in member/customer service preferably in a call center, retail banking, or financial institution
- Experience in working in a credit union environment
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Member Service Representative
3 weeks ago
Lynnwood, Washington, United States Navy Federal Credit Union Full timeJob SummaryNavy Federal Credit Union is seeking a highly skilled Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key ResponsibilitiesAnalyze and resolve complex...
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Member Service Representative
3 weeks ago
Lynnwood, Washington, United States Navy Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled and motivated Member Service Representative to join our team at Navy Federal Credit Union. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...
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Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States NWCUA Full timeCustomer Service RoleWe're seeking a skilled Customer Service Representative to join our team at NWCUA. As a key member of our Call Center, you'll play a vital role in delivering exceptional service to our members.About the JobAs a Customer Service Representative, you'll be responsible for providing top-notch support to our members via phone, email, and...
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Customer Service Representative
4 weeks ago
Lynnwood, Washington, United States Sound Credit Union Full timeAbout the Role:Sound Credit Union is seeking a highly skilled and customer-focused Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our members via phone and email, assisting with various transactions, and answering questions about our credit union...
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Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States David's Bridal Full timeUnlock Your Potential as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Alderwood Pkwy Plaza location in Lynnwood, WA. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer...
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Customer Service Representative
2 days ago
Lynnwood, Washington, United States Sound Credit Union Full timeJob DetailsSound Credit Union is seeking a skilled Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with accuracy and efficiency.Key Responsibilities:Process financial transactions, including...
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Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Sound Credit Union Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sound Credit Union. As a key member of our contact center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with accuracy and efficiency.ResponsibilitiesPerform...
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Training Services Director
6 days ago
Lynnwood, Washington, United States Service Alternatives Full timeJob OverviewWe are seeking a highly skilled Training Services Manager to join our team at Service Alternatives. As a key member of our organization, you will be responsible for overseeing day-to-day operations, managing client services, and ensuring licensee compliance.Key Responsibilities:Manage client relationships and ensure satisfactionSupervise training...
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Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Sound Credit Union Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sound Credit Union. As a key member of our contact center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with accuracy and efficiency.ResponsibilitiesProcess...
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Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States David's Bridal Full timeUnlock Your Potential as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Alderwood Pkwy Plaza location in Lynnwood, WA. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer...
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Customer Service Representative
4 weeks ago
Lynnwood, Washington, United States Sound Credit Union Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sound Credit Union. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with professionalism and accuracy.Key...
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Customer Service Representative
4 weeks ago
Lynnwood, Washington, United States Schnitzer Steel Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Schnitzer Steel. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a positive and respectful store environment.Key Responsibilities:Provide...
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Retail Support Service Representative
4 weeks ago
Lynnwood, Washington, United States Sound Credit Union Full timeJob SummarySound Credit Union is seeking a highly motivated and customer-focused Retail Support Service Representative to join our team. As a key member of our retail support team, you will provide exceptional customer service, sales experience, and strong cash handling skills to our members.About the RoleIn this entry-level position, you will gain a high...
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Guest Service Representative
2 days ago
Lynnwood, Washington, United States Nothing Bundt Cakes Full timeJob SummaryWe are seeking a highly energetic and customer-focused Guest Service Representative to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes.Key ResponsibilitiesProvide...
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Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Cheryl Granger - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance products and services.Key...
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Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Arrow International Full timeJob Title: Customer Service RepresentativeArrow International is a leading manufacturer and supplier of charitable gaming products and solutions. We are seeking a highly skilled Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for contacting current and potential customers to sell pull tabs...
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Customer Service Representative
1 week ago
Lynnwood, Washington, United States Arrow International Full timeJob Title: Customer Service RepresentativeArrow International is a leading manufacturer and supplier of charitable gaming products and solutions. We are seeking a highly skilled Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for contacting current and potential customers to sell pull tabs...
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Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States AdvanTec Marine Full timeAbout AdvanTec MarineAdvanTec Marine is a leading manufacturer of marine closures, serving a global customer base. Our company is committed to delivering exceptional customer service and support.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our Sales department in Lynnwood, Washington. As a key...
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Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States AdvanTec Marine Full timeAbout AdvanTec MarineAdvanTec Marine is a leading manufacturer of specialty application marine closures, serving a global customer base including North American & International Navies, Governments, Militaries, Commercial Vessel, and Super Yacht Builders.Job SummaryWe are seeking an experienced and energetic Customer Service Representative to join our Sales...
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Guest Service Representative
5 days ago
Lynnwood, Washington, United States Nothing Bundt Cakes Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes.Key ResponsibilitiesPromptly...