Retail Support Service Representative
5 days ago
Job Summary
Sound Credit Union is seeking a highly motivated and customer-focused Retail Support Service Representative to join our team. As a key member of our retail support team, you will provide exceptional customer service, sales experience, and strong cash handling skills to our members.
About the Role
In this entry-level position, you will gain a high level of knowledge about the fundamentals of banking and products and services provided by Sound Credit Union. You will work with members to complete transactions, including cash handling, and help advise members on products and services that may be beneficial to their current financial situation.
Responsibilities
- Work with members to complete transactions, including deposits, withdrawals, loan payments, and transfers
- Help advise members on products and services that may be beneficial to their current financial situation
- Commute between branches to support team vacancies
- Become an expert on Sound's member-focused financial products
- Participate in trainings to master the skills and product knowledge needed to serve our members
Requirements
- 1 year of customer service experience
- Sales and cash handling experience
About Sound Credit Union
Sound Credit Union is a member-owned financial cooperative dedicated to serving the financial needs of our members. We are committed to providing exceptional service, competitive rates, and a wide range of financial products and services.
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