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Customer Service Representative

2 months ago

Lynnwood, Washington, United States David's Bridal Full time

Unlock Your Potential as a Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Alderwood Pkwy Plaza location in Lynnwood, WA. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

About the Role

This is a part-time opportunity that offers a competitive pay rate, a $500 sign-on bonus, and a 25% store discount. You will also have the opportunity to earn a $400 referral bonus for every friend hired with no limit.

What We Offer

At David's Bridal, we are committed to creating a workplace that is inclusive, diverse, and equitable. We believe that our employees are our greatest asset, and we strive to provide a work environment that is supportive, engaging, and rewarding.

Responsibilities

  1. Provide exceptional customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
  2. Process transactions, handle customer complaints, and resolve issues in a fair and consistent manner.
  3. Work collaboratively with other team members to achieve sales goals and promote our products and services.
  4. Participate in visual merchandising and store displays to create an engaging and inviting shopping environment.
  5. Perform other duties as assigned by management.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, a strong work ethic, and the ability to work in a fast-paced environment. You will also need to be able to lift up to 25 pounds and stand for long periods of time.

What We're Looking For

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service. If you are a team player with a positive attitude and a strong work ethic, we encourage you to apply for this exciting opportunity.