Community Director

6 days ago

Los Angeles, California, United States AvalonBay Full time

About the Role

AvalonBay Communities is seeking a seasoned professional to lead our leasing team and revolutionize the apartment living experience. As a Community Manager, you will be responsible for the overall management of an apartment community or group of communities, overseeing all aspects of office operations, from leasing and resident relations to partnering with our maintenance teams, and ensuring financial performance goals are met.

Key Responsibilities

  • Foster positive relationships with residents, addressing their concerns and resolving issues promptly.
  • Enforce lease agreements and community policies consistently and fairly.
  • Organize and manage resident events and initiatives to promote a sense of community.
  • Prepare and manage the property's budget, including revenue, expenses, and capital improvements.

Requirements

  • High School diploma or equivalent (GED) required
  • Bachelor's degree preferred
  • 5+ years of multi-family or related property management experience required, equivalent experience in retail and/or hospitality property management
  • 2+ years of people management experience
  • Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing
  • Previous experience utilizing data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by work products.
  • Successfully resolves resident issues as demonstrated by past work experience.
  • Experience supporting and developing subordinates and providing feedback and coaching to subordinates that result in improved performance
  • Ability to exercise professional judgment with composure. Manages contracts with third party service providers as demonstrated by previous work experience.

About AvalonBay

AvalonBay is a leading developer, owner, and operator of high-quality apartment communities in the United States. We are committed to creating a better way to live and work, and we believe that our teams are the beating heart of our success. We offer a comprehensive benefits package, opportunities for growth and development, and a culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Equal Opportunity Employer

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated.

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