Strategic Communications Director

1 week ago

Los Angeles, California, United States InsideHigherEd Full time
About the Role

We are seeking a highly skilled and experienced Associate Director, Communications to join our team at InsideHigherEd. As a key member of our Communications department, you will play a critical role in developing and implementing strategic communications plans to engage and connect with our alumni and stakeholders.

Key Responsibilities
  • Develop and execute comprehensive communications strategies to promote our alumni diversity networks and programs.
  • Collaborate with cross-functional teams to design and implement programs and events that foster lifelong learning and community engagement.
  • Create and distribute high-quality written, electronic, and digital communications that highlight the contributions and positive impact of our alumni and diversity networks.
  • Work closely with team members and campus partners to develop and implement programs and events that align with the University's commitment to inclusive excellence.
  • Manage and maintain complex databases, tables, reports, and other software to produce meeting documents and maintain records.
Requirements
  • Minimum of four years of prior experience in a marketing/communications environment, preferably in an educational and/or nonprofit, client service-oriented environment.
  • Prior experience and/or ability to create, develop, and implement broad long-term strategic communications plans, display strong creative flair, sense of versatility, conceptual/visual ability, and originality.
  • Experience working with volunteers to build communication strategies and programming initiatives, with ability to orient, train, organize, and motivate staff and volunteers.
  • Experience with marketing and social media communications platforms, including but not limited to: Salesforce, Blackbaud CRM, Smartsheet, Facebook/Instagram, and Adobe Creative Cloud.
  • Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects, and requirements of various venues, and most appropriate and effective applications.
  • Knowledge and understanding of technical applications to effectively direct technical staff or perform technical work as needed, including design concepts, various media, and their applications.
  • Knowledge and skills to advise and consult with managers/leadership to ensure delivery of messaging to targeted and/or broad general audiences.
  • Demonstrated ability to work with individuals from diverse backgrounds, inclusive of gender, sexual orientation, race/ethnicity, socioeconomic class, ability, etc.
  • Strong background in project and/or program management, including identifying and setting priorities and goals, identifying stakeholders, developing action plans, analyzing problems, determining solutions, meeting deadlines, and managing planning processes from inception to completion.
  • Highly collaborative with demonstrated well-developed interpersonal skills to establish and maintain cooperative working relationships, strong political acumen skills with proven ability to interact effectively and diplomatically with a wide variety of internal and external constituents.
  • Outstanding verbal and written communication skills to convey a wide variety of information to individuals and groups, including complex material, strong active listening skills.
  • Demonstrated skill in working equally well independently and as part of a team, ability to follow through on all assignments with minimal direction, identify opportunities for process/program improvements, skill in organizing, developing, and implementing new projects, programs, and initiatives.
  • Strong analytical ability to define problems and meet objectives, identify relevant factors and concerns, and recognize alternatives and their implications.
  • Detail-oriented, goal-oriented, well-organized, and focused with a high level of initiative and energy, creative and resourceful with ability to work effectively in a large, complex organization.
  • Able to use good judgment in situations requiring independent initiative and tact, ability to handle confidential matters in a discreet and sensitive manner.
  • Demonstrated proficiency with Microsoft suite of applications (to include Outlook, Word, Excel, PowerPoint, etc.) and other software to produce meeting documents and maintain complex databases, tables, reports, etc.
Education, Licenses, Certifications & Personal Affiliations
  • Bachelor's Degree (Preferred)
Special Conditions for Employment
  • Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
  • Able to travel to off-site meetings and events during regular business hours, evenings, and weekends in an efficient manner, sometimes with little advanced notice for events and programmatic activities.

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