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Nursing Director
2 months ago
The Nursing Director, also known as the Patient Care Services Executive, plays a crucial role in ensuring the delivery of high-quality patient care at Martin Luther King Jr. Community Hospital. This leadership position is responsible for developing and implementing the organization's plan for providing nursing care to patients.
Key Responsibilities- Develop and implement organization-wide patient care programs, policies, and procedures that describe how the nursing process is operationalized at the hospital.
- Ensure the quality of nursing care, assuring efficient and effective coordination and delivery of nursing services.
- Plan, direct, and coordinate the day-to-day operations and activities of multiple nursing departments to maintain standards of care.
- Participate in hospital-wide strategic planning and develop the nursing strategic plan and budgets as approved by the Chief Nursing Officer.
- Ensure compliance with federal, state, and local accrediting, licensing, or regulatory agencies' requirements.
- Conduct self in an ethical manner in support of the hospital's commitment to ethical behavior in all areas of personal and professional activity.
- Establish objectives for areas of responsibility in close collaboration with the Chief Nursing Officer and medical staff leaders.
- Coach and direct department directors to formulate departmental objectives, including new services and programs, recruitment and retention plans, space and equipment needs.
- Communicate objectives, plans, and related expectations to directors, managers, and staff to ensure their understanding of how they contribute to achieving objectives.
- Ensure operating and capital budgets are developed, performance monitored, and actions taken to improve or correct variances.
- Identify opportunities for improved cost efficiencies and collaborate with team members to implement, ensuring high levels of patient safety, quality, and outcomes are maintained.
- Manage operations of nursing services, monitor performance on the culture of safety, quality, retention, staff engagement, and patient experience against best practice metrics.
- Develop performance improvement plans for nursing services and monitor plans to achieve targeted performance.
- Oversee nursing administrative functions that have an impact across nursing departments, ensuring they are effective, efficient, consistently applied, and meet regulatory requirements.
- Ensure an efficient and effective system is in place to establish and review/revise policies and procedures, with key stakeholders involved in the process.
- Monitor HCAHPS scores, working with department directors to implement action plans to improve areas not hitting target and celebrate positive results; identify best practices and encourage consistent execution across nursing as applicable.
- Provide leadership for nursing areas, evaluate and coach direct reports to high levels of performance, participating in counseling, disciplinary action, demotion, and termination as necessary.
- Develop leadership among direct reports.
- Ensure effective planning and plan execution to provide nursing staff orientation, ongoing training, and education to facilitate the provision of high-quality patient care.
- Create an environment that values and supports innovation, new ideas, and open communication.
- Participate in evaluating, selecting, and integrating healthcare technology and information management systems that support patient needs and efficient utilization of resources.
- Delegate authority commensurate with leader position; promote decision-making at the most appropriate level, with escalation used as appropriate.
- Establish and oversee shared governance structure and activities, facilitating staff alignment and engagement through shared decision-making.
- Ensure recruitment, selection, supervision, development, and retention of nursing service management and staff.
- Ensure department directors create, implement, maintain, and adjust recruitment and retention plans in collaboration with HR.
- Actively engage in supporting and holding team accountable for survey readiness, ensuring current knowledge and compliance with federal, state, and local regulatory, licensing, and accrediting requirement changes affecting areas of responsibility.
- Advocate for and role model interprofessional collaboration; facilitate a multidisciplinary approach to patient care.
- Support resolution of conflict between individuals and departments by facilitating direct and respectful communication between parties.
- Maintain and promote a personal, professional philosophy of community involvement by participating in professional and community activities.
