Benefits Administrator
2 days ago
Role: Client Success Representative - Benefits Administration
We are seeking a highly motivated and analytical individual to join our team at BerniePortal. As a Client Success Representative, you will play a crucial role in assisting employees, employers, and brokers in the day-to-day operations of our third-party administration business. You will use your exceptional communication skills to help clients expand their knowledge of COBRA and pre-tax benefits.
Key Responsibilities:
- Support employers in the management of their pre-tax benefit offerings, including contract implementations and renewals.
- Lead implementation calls for new employer partners to ensure smooth onboarding and understanding of our services.
- Provide prompt and effective assistance to a diverse customer base, including employees, employers, and brokers.
- Educate employee participants on understanding and utilizing their benefits to maximize their value.
- Assist the finance team by coordinating operational activities such as invoicing and accounts receivable to maintain financial accuracy and efficiency.
- Contribute to the continuous improvement and growth of Alpine's services and operations by undertaking special projects as assigned.
Alpine Pre-tax Offerings:
- COBRA
- Health Savings Accounts
- Flexible Spending Accounts
- Health Reimbursement Arrangements
- Section 125/WRAP Documents
- Commuter Benefits
Compensation and Benefits:
- $28.00 / hour ($58,240 annualized)
- Non-exempt
- Overtime eligibility based on business needs
- Full health and ancillary benefits
- Employer-paid Life, Short-Term, and Long-Term Disability insurance
- 401(k) with employer match (eligible after 3 months of employment)
About BerniePortal:
BerniePortal is a leading provider of payroll, HR, and benefits solutions. As a third-party administrator, we specialize in managing employee benefits and COBRA for small to mid-sized businesses. Our team is dedicated to delivering exceptional service and support to our clients. This role will be based in our downtown Nashville office, where you will work closely with our team to drive business growth and success.
Why Work with Us:
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional service and support to our clients. If you are a motivated and analytical individual with a passion for employee benefits, we encourage you to apply for this exciting opportunity.
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