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Benefits Administrator

2 months ago


Reston, Virginia, United States Whataburger Full time
About the Role

We are seeking a highly organized and detail-oriented Total Rewards Associate to join our team at Whataburger. As a key member of our Total Rewards team, you will play a critical role in supporting the administration of our employee benefits programs.

Key Responsibilities
  • Leave of Absence Administration
    • Review and validate daily leave and disability vendor inbound files to ensure accurate leave status for Whataburger Family Members.
    • Identify and escalate discrepancies to Leave Advisors as needed.
    • Submit Paid Time Off (PTO) and/or Sick Time in Workday as applicable.
  • Eligibility Verification
    • Assist with verifying eligibility verification of hours for FMLA and Short-Term Disability and salary information.
    • Review Workday Help Cases assigned to Leave Management to communicate resolution to Family Member or escalate to Leave Advisor.
  • Accommodation Requests
    • Distribute Accommodation requests, approvals, and denials as requested by Leave Advisors.
  • Leave Monitoring
    • Monitor leaves to ensure compliance with Company and Legal guidelines.
  • Case Management
    • Maintain well-documented (Leave/ADA) and accurate case files and organize them accordingly and update as needed.
  • Compliance and Reporting
    • Stay abreast of State and Federal leave requirements and ensure company compliance with the provisions of FMLA, ADA, HIPAA, Americans with Disabilities Act Amendments Act (ADAAA), Pregnant Workers Fairness Act (PWFA), the Fair Labor Standards Act (FLSA) and the Department of Labor (DOL) Uniformed Services Employment and Reemployment Act (USERRA).
    • Assist with Leave Management projects as needed.
  • Special Projects
    • Execute special projects as assigned by Total Rewards.
  • Reporting and Auditing
    • Assist with various Leave Management reports and audits to ensure accuracy of Workday and leave and disability vendor systems.
  • Administrative Support
    • Track invoices and provide invoices to department leadership for final approval.
Requirements
  • Education
    • High school diploma/GED equivalent or equivalent work experience.
  • Experience
    • 1-2 years of relevant work experience.
    • Experience in handling multiple administrative tasks preferred.
  • Knowledge, Skills and Abilities
    • Knowledgeable in Footprint and Workday system.
    • Knowledgeable in HIPAA practice.
    • Ability to serve as back-up to the Leave Management Department.
    • Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable).
    • Proficiency in Workday (as applicable).
    • Ability to communicate well with the general public.
Working Conditions/Travel Requirements
  • Expected to work the necessary time to satisfactorily fulfill job responsibilities.
  • Must be able to report to work timely and as required by operational/business needs.
  • Must be able to work a full-time schedule and work outside of normal business hours when necessary.
  • Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary.