Aftermarket Sales Manager
2 weeks ago
Oversees the Aftermarket division of Hutson Inc, ensuring alignment with the company's financial and operational goals to enhance profitability. Responsible for attracting, retaining, and effectively engaging team members. This role focuses on promoting service and parts sales while fostering strong relationships with customers to support their growth alongside the company.
Key Responsibilities
- Manage external parts and service sales initiatives.
- Provide support to the parts and service department as necessary.
- Conduct customer visits to advocate for service and parts sales.
- Follow up with clients regarding repairs and purchases.
- Promote new offerings from the company.
- Deliver parts to customers and technicians.
- Develop and sell service plans.
- Preferred: 3 or more years of experience in sales.
- Required: High School Diploma or GED equivalent.
- Familiarity with John Deere and competitive equipment, as well as current technology trends.
- Understanding of business, financial, and logistical management principles.
- Knowledge of key customer account agronomic operations.
- Proficient in software applications such as Microsoft Office and internet functions.
- Exceptional customer relationship management skills with current and prospective decision-makers.
- Comprehension of mechanical and technical terminology.
- Preferred: Experience with parts operating systems.
- Strong organizational capabilities.
- Interpersonal skills essential for interaction with customers and colleagues.
- Service-oriented mindset with a willingness to assist customers.
- Self-driven to undertake new tasks or support other departments as required.
- Valid Driver's License.
- Light work: Occasionally exerting up to 20 pounds of force and/or negligible force consistently to move objects.
- Requires close visual acuity for tasks such as preparing and analyzing data, transcribing, viewing computer screens, and inspecting small parts.
- Visual acuity necessary to assess the accuracy and thoroughness of assigned work or to make general observations of facilities.
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