Hospitality Associate
3 days ago
Job Summary:
Shangri-La Hotel, Jakarta is seeking a highly skilled and experienced professional to join our team as a Service Associate. As a key member of our Room Service team, you will be responsible for providing exceptional dining experiences to our guests.
Main Responsibilities:
- Ensure prompt, courteous, and efficient service to all guests at Room Service.
- Provide a high level of guest satisfaction by anticipating and meeting their needs.
- Effectively promote services and facilities to guests.
- Handle guest inquiries and resolve any issues in a professional and courteous manner.
- Create engaging experiences for our guests.
Requirements:
- Citizenship of Indonesia (WNI) is required due to work pass restrictions.
- Fluent in English (oral and written).
- Minimum one year of work experience in a similar capacity in an international luxury hotel brand.
- Fresh graduates from a reputable Hotel Academy with outstanding internship or casual experiences are welcome to apply.
- Exposure and understanding in alcohol or non-alcohol beverages will be an advantage.
- Exceptional interpersonal skills.
- Flexible working hours and ability to work night shifts.
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