Front Desk

2 weeks ago

Mount Pleasant, United States Lodgco Hospitality Part time $13 - $14
Job DescriptionJob Description

Join Our Team Today

The Courtyard by Marriott, situated on CMU’s campus, is seeking experienced Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you


JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.

ESSENTIAL JOB FUNCTIONS:

  • Perform guest registrations (check ins & check outs), room assignments, and special requests
  • Understanding of daily hotel operations, policies, procedures, and internal rules
  • Knowledge of Brand’s operating systems and Brand’s customer loyalty programs
  • Familiar with guest rooms, locations, amenities, features, and all other services offered
  • Knowledge of room rates, packages, discounts, and promotions
  • Ensure proper credit when checking out guest(s) and handle late charges accordingly
  • Knowledge of cash handling and bank procedures to check out all guest(s)
  • Bank out at end of shift by following drop procedures
  • Answer phones, handle mail, and take messages
  • Assist guests with problems and questions; ensure all guest problems are resolved
  • Knowledge about the city, local area, and attractions
  • Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
  • Know all emergency procedures and the proper action to take
  • Operate safe deposit boxes

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

  • Ability to learn quickly and work in a fast-paced position with constant guest interaction
  • Communication both verbal and written
  • Computer and telephone skills
  • Must be able to multi-task
  • Flexibility with schedule

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

  • Hotel or customer service experience is preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required - Valid driver’s license with safe driving record may be required –

SUPERVISORY RESPONSBILITY

This position has no supervisory responsibilities


BENEFITS WE OFFER

  • Career development & training
  • Paid time off
  • Travel and hotel discounts
  • 401(k) with company match
  • Health, Dental & Vision insurance options
  • Bonus potential
  • And more

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including nights and weekends.


WHO WE ARE

Lodgco Hospitality, LLC is a multi-brand, hospitality company that delivers value, rewards, and a sense of pride to its associates, guests, and investors. Lodgco was founded on the desire to develop and manage hotels that offer our guests the finest service possible.

Headquartered in Michigan, the Lodgco portfolio represents many of the most trusted names in hospitality, including Marriott, Hilton, Hyatt, and IHG. We currently have hotels in Michigan, Florida, & and Colorado. Additionally, we regularly integrate new hotels into our portfolio.

To learn more about our growing company, please visit www.lodgco.net

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

  • Concierge/Front Desk

    3 months ago

    Mount Pleasant, United States Bridge Senior Living Full time

    Make a difference in the lives of others while personally thriving! Join Bridge Senior Living - APPLY TODAY!!   Now Hiring Concierges! Thursday, Friday 8 am – 4:30 Saturday, Sunday 3pm – 11pm Wednesday, Thursday 11pm-7am What you can expect as a Front Desk/Concierge: $1,000 Employee Referral Bonus Tuition reimbursement Competitive pay...

  • Front Desk Agent

    3 months ago

    Mount Pleasant, United States Shri Asapuri LLCDBA Quality Inn LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from...

  • Front Desk

    3 months ago

    Mount Pleasant, United States Lodgco Hospitality Full time

    Job DescriptionJob DescriptionJoin Our Team Today! Lodgco Hospitality is looking for part-time front desk agents to assist with guest service operations at the Mt. Pleasant Hampton Inn. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!WHO WE ARE Lodgco Hospitality, LLC is a multi-brand, hospitality...

  • Front Desk Associate 5-10pm

    3 months ago

    Mount Pleasant, United States Golds Gym - Mount Pleasant Full time

    Job DescriptionJob DescriptionFront Desk AssociateThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.This detail-oriented individual will possess excellent...

  • Front Desk Spa Associate

    2 weeks ago

    Mount Pleasant, United States Hand & Stone - Charlotte Full time $15 - $21

    Job DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementTraining & developmentVision insurance Hand and Stone Massage and Facial Spa, located in Mt. Pleasant is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise...

  • Front Desk Sales Associate

    3 weeks ago

    Mount Pleasant, United States Hand & Stone - Charlotte Full time $15 - $21

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceEmployee discountsFlexible scheduleHealth insurancePaid time offTraining & developmentVision insurance Hand and Stone Massage and Facial Spa, located in Mt. Pleasant is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national...

  • Front Desk Agent

    3 months ago

    Mount Pleasant, United States Hyatt House Mt Pleasant Midtown Full time

    Job DescriptionJob DescriptionThe growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our...

  • Front Desk Associate

    3 days ago

    Mount Pleasant, Michigan, United States Charlestowne Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Charlestowne Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRegister and check-out guests in a...

  • Front Desk Associate

    3 months ago

    Mount Pleasant, United States Hotel Indigo Mount Pleasant Full time

    DescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Receptionist

    2 months ago

    Pleasant Grove, United States SWIMkids Full time

    Front Desk ReceptionistSwimKids Utah in Pleasant Grove, UT is looking to hire a full- or part-time Front Desk Receptionist to schedule swim lessons for current and potential customers while providing excellent customer service. Do you have a fun and vibrant personality? Are you looking for an entry-level position with a growing company that offers...

  • Front Desk Receptionist

    2 months ago

    Pleasant Grove, United States SwimKids Utah Full time

    Job DescriptionJob DescriptionFront Desk ReceptionistSwimKids Utah in Pleasant Grove, UT is looking to hire a full- or part-time Front Desk Receptionist to schedule swim lessons for current and potential customers while providing excellent customer service. Do you have a fun and vibrant personality? Are you looking for an entry-level position with a growing...

  • Front Desk Receptionist

    1 week ago

    Pleasant Grove, United States SWIMkids Full time

    Front Desk Receptionist SwimKids Utah in Pleasant Grove, UT, is looking to hire a full- or part-time Front Desk Receptionist to schedule swim lessons for current and potential customers while providing excellent customer service. Do you have a fun and vibrant personality? Are you looking for an entry-level position with a growing company that offers...

  • Front Desk Receptionist

    3 weeks ago

    Pleasant Grove, United States SwimKids Utah Full time

    Job DescriptionJob DescriptionFront Desk ReceptionistSwimKids Utah in Pleasant Grove, UT, is looking to hire a full- or part-time Front Desk Receptionist to schedule swim lessons for current and potential customers while providing excellent customer service. Do you have a fun and vibrant personality? Are you looking for an entry-level position with a growing...

  • Front Desk Receptionist

    2 weeks ago

    Pleasant Grove, United States SwimKids Full time

    Front Desk ReceptionistSwimKids Utah in Pleasant Grove, UT, is looking to hire a full- or part-time Front Desk Receptionist to schedule swim lessons for current and potential customers while providing excellent customer service. Do you have a fun and vibrant personality? Are you looking for an entry-level position with a growing company that offers...

  • Front Desk Receptionist

    4 months ago

    Point Pleasant Beach, United States Salon Mulan Full time

    Job DescriptionJob DescriptionAt Salon Mulan, your role as Front Desk Receptionist will be the first impression of our guests. The front desk plays an important role in creating a positive and welcoming impression. As a front desk receptionist, you are essential for maintaining a smooth flow of communication and ensuring a positive experience for all guests...

  • Front Desk Associate

    3 months ago

    Mt Pleasant, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk

    1 month ago

    Mount Ephraim, New Jersey, United States Eagle Harbor Inn Full time

    Eagle Harbor Inn is seeking an engaging front desk staff member that would be responsible for basic marketing initiatives and events. $17.00 – $18.00/hour based on experience. Full-time includes health, dental & vision. 401k and basic life insurance coverage. Varied responsibilities include enjoyment of working with the public; Lodgical Solutions knowledge...

  • Front Desk Receptionist

    2 months ago

    Mount Clemens, United States Comprehensive Youth Services Full time

    Job DescriptionJob DescriptionSalary: $11 an hourClinton Counseling Center, a program of Comprehensive Youth Services, Inc. is a non-profit organization providing substance abuse and mental health outpatient counseling services to adults, adolescents, and families. We are currently seeking a Front Desk Receptionist to join our growing team and provide...

  • Front Desk Representative

    14 hours ago

    Mount Laurel, New Jersey, United States Aloft Full time

    Job SummaryAloft is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key ResponsibilitiesGuest Registration: Register guests by obtaining or confirming room requirements, verifying...

  • Front Desk Ambassador

    3 days ago

    Mt. Pleasant, South Carolina, United States The Woodhouse Day Spa - Charleston Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our front desk team at The Woodhouse Day Spa - Charleston. As a Luxury Spa Concierge, you will be responsible for providing exceptional guest experiences and ensuring that every visit to our spa is memorable and relaxing.Key ResponsibilitiesGuest Services: Greet and welcome...