Full Time Front Desk Agent

2 months ago


Rocky Mount, United States StepStone Hospitality Full time

Job Type

Full-time

Description

Courtyard by Marriott in Rocky Mount is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our StepStone Hospitality managed hotel. As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner. Stationed behind the front desk, the Front Desk Agent attends to all inquiries and requests from both hotel and dining guests as appropriate, providing information, recommendations, and directions to ensure a satisfactory response.
Weekdays, weekends, and holidays are required. 1st shift is 7am to 3:00pm and 3pm-11:00pm
The responsibilities of the Front Desk Agent include but are not limited to:

  • Register and assign rooms to guests.
  • Issue room key to guest.
  • Sort and track incoming mail and messages.
  • Transmit and receive messages using all communication avenues.
  • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
  • Keep record of room availability and rate.
  • Compute bill, collect payment, and make change for guests.
  • Make, confirm, and cancel reservations via all communication avenues.
  • Post charges such as room, food, and liquor to guest bill if interface is inoperable.
  • Make reservation, transportation, or entertainment reservations for guest.
  • Ability to accurately use various office software.
  • Have a full working knowledge and expertise of each shift including night audit.
  • FOSSE PMS experience a plus.


Requirements

Requirements

Relevant education and work experience will contribute to your appeal as a candidate. However, demonstrating a natural aptitude for the tasks outlined above in conjunction with values that align with ours are the primary drivers of our hiring decisions.

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary Description

$14.00 HR

  • Rocky Mount, United States StepStone Hospitality Inc. Full time

    Job DescriptionJob DescriptionDescription:Courtyard by Marriott in Rocky Mount is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our StepStone Hospitality managed hotel. As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner....

  • Front Desk Agent

    3 months ago


    Rocky Hill, United States Arbor Lodging Management Full time

    ** Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT01197 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton,...


  • Rocky Hill, United States Arbor Lodging Management Full time

    ** Marriott Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** MARRI002080 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott,...

  • Hotel Front Desk Agent

    2 months ago


    Rocky Hill, United States Arbor Lodging Management Full time

    ** Hotel Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** MARRI001775 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott,...

  • Front Desk Agent

    3 months ago


    Mount Pleasant, United States Shri Asapuri LLCDBA Quality Inn LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from...

  • Front Desk Agent

    2 months ago


    Mount Carmel, Illinois, United States Zion Mountain Ranch Full time

    Working at Zion Mountain Ranch provides a beautiful rural setting to live and work in with multiple opportunities for Southern Utah outdoor recreation in your time off. Previous hospitality and clerical experience is not required, but helpful. Positive personalities and a strong work ethic are a mustHousing is included for a $2/day maintenance fee, or your...

  • Front Desk Agent

    3 months ago


    Mount Pleasant, United States Hyatt House Mt Pleasant Midtown Full time

    Job DescriptionJob DescriptionThe growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our...

  • Front Desk Agent

    7 days ago


    Rocky Mount, United States StepStone Hospitality Inc. Full time

    Job DescriptionJob DescriptionDescription:DescriptionRegister and assign rooms to guests.Issue room key and escort instructions to Guest Service Agent or directly to guest.Sort, and track incoming mail and messages.Transmit and receive messages using all communication avenues.Answer inquiries pertaining to hotel services, registration of guests, and...


  • Mount Laurel, New Jersey, United States Aloft Full time

    Job SummaryAloft is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key ResponsibilitiesGuest Registration: Register guests by obtaining or confirming room requirements, verifying...


  • Rocky Mount, Virginia, United States Henritze Dental Group Full time

    Job SummaryAt Henritze Dental Group, we are seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our dental office.Key Responsibilities:Greet and welcome patients and visitors in a...

  • Front Office Manager

    2 weeks ago


    Mount Laurel, United States Hampton Inn & Suites by Hilton Mount Laurel Moorestown Full time

    Qualifications Previous hotel experience at the Front Desk Agent or as a Supervisor is required Hotel experience: 1 year (Required) Benefits Employee discount Paid time off 10 hour shift 8 hour shift Monday to Friday Overtime Weekends as needed Responsibilities This person is responsible for the day to day operations of our Front Desk and is responsible for...

  • Front Desk

    3 months ago


    Mount Pleasant, United States Lodgco Hospitality Full time

    Job DescriptionJob DescriptionJoin Our Team Today! Lodgco Hospitality is looking for part-time front desk agents to assist with guest service operations at the Mt. Pleasant Hampton Inn. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!WHO WE ARE Lodgco Hospitality, LLC is a multi-brand, hospitality...

  • Front Desk

    2 weeks ago


    Mount Pleasant, United States Lodgco Hospitality Part time $13 - $14

    Job DescriptionJob DescriptionJoin Our Team Today! The Courtyard by Marriott, situated on CMU’s campus, is seeking experienced Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!JOB SUMMARY: Responsible for serving guests at the front...

  • Front Desk

    1 month ago


    Mount Ephraim, New Jersey, United States Eagle Harbor Inn Full time

    Eagle Harbor Inn is seeking an engaging front desk staff member that would be responsible for basic marketing initiatives and events. $17.00 – $18.00/hour based on experience. Full-time includes health, dental & vision. 401k and basic life insurance coverage. Varied responsibilities include enjoyment of working with the public; Lodgical Solutions knowledge...


  • Rocky Hill, United States Arbor Lodging Management Full time

    ** Marriott Front Desk Supervisor** **Job Category****:** Front Desk **Requisition Number****:** MARRI002134 Showing 1 location **Job Details** **Description** We are currently seeking a ****Front Desk Supervisor**** **$1000 sign on bonus available!!!** **Front Desk Duties & Responsibilities:** Greeting and registering guests in a friendly manner. Assist...

  • Front Desk

    2 months ago


    Mount Ephraim, New Jersey, United States Waterbury Inn Full time

    The Waterbury Inn in Ephraim, WI is hiring for both Seasonal and Year-Round Help. Full and part time available. Flexible hours starting at $ $20.00/hr. depending on experienceOpportunities for advancement after 6 monthsHSA Contributions for qualifying insurance plansMatching Simple IRA ProgramFront Desk:Day Shifts from 9:00 am - 5:00 pm year roundNight...

  • Concierge/Front Desk

    3 months ago


    Mount Pleasant, United States Bridge Senior Living Full time

    Make a difference in the lives of others while personally thriving! Join Bridge Senior Living - APPLY TODAY!!   Now Hiring Concierges! Thursday, Friday 8 am – 4:30 Saturday, Sunday 3pm – 11pm Wednesday, Thursday 11pm-7am What you can expect as a Front Desk/Concierge: $1,000 Employee Referral Bonus Tuition reimbursement Competitive pay...


  • Mount Clemens, United States Comprehensive Youth Services Full time

    Job DescriptionJob DescriptionSalary: $11 an hourClinton Counseling Center, a program of Comprehensive Youth Services, Inc. is a non-profit organization providing substance abuse and mental health outpatient counseling services to adults, adolescents, and families. We are currently seeking a Front Desk Receptionist to join our growing team and provide...


  • Mount Prospect, United States PCRK Group Full time

    Job DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in MT Prospect, IL.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and...


  • Mount Laurel, United States Elisabeth Horowitz, MD Full time

    Job DescriptionJob DescriptionPleasant doctors office, looking for a front desk receptionist/assistant.   Requirements: Knowledge of computers, some  medical terminology, and medications.  Must have the ability to multitask while dealing with patients in the office and on the phone.  Insurance verification and precertification knowledge is a...