Customer Advocate II

3 weeks ago


Atlanta, Georgia, United States Graphic Packaging International Full time
Job Summary

Graphic Packaging International is seeking a highly skilled and experienced Customer Advocate II to join our team. As a Customer Advocate II, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded. You will work closely with internal stakeholders to resolve customer issues and concerns, and provide proactive solutions to improve customer satisfaction.

Key Responsibilities
  • Provide exceptional customer service and support to customers through various communication channels, including phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with internal stakeholders, including sales, marketing, and operations teams, to resolve customer issues and concerns.
  • Develop and implement proactive solutions to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement.
  • Provide regular updates and reports to management on customer satisfaction and loyalty metrics.
Requirements
  • 2+ years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

  • Customer Advocate II

    4 weeks ago


    Atlanta, Georgia, United States Graphic Packaging International Full time

    Job Summary:This role is responsible for managing major global customer accounts through the utilization of supply chain processes, technologies, and tools. The ideal candidate will have a proven track record of accomplishment in working in an environment servicing internal and external customers.Key Responsibilities:Proactively manage customer accounts to...


  • Atlanta, Georgia, United States Hannon Hill Full time

    Customer Success RepresentativeHannon Hill is seeking a skilled and customer-focused professional to serve as a key point of contact for our customers.This role will play a critical part in ensuring our customers receive exceptional support and guidance throughout their journey with us.As a Customer Success Representative, you will be responsible for...


  • Atlanta, Georgia, United States Motorola Solutions Full time

    Job DescriptionAt Motorola Solutions, we're committed to helping public safety agencies achieve their goals and protect their communities. As a Senior Customer Success Advocate, you'll play a critical role in ensuring our customers get the most out of our products and services.Key ResponsibilitiesPartner with customers to understand their needs and develop...


  • Atlanta, Georgia, United States Motorola Solutions Full time

    Job DescriptionAt Motorola Solutions, we're committed to helping our customers achieve their goals and objectives. As a Senior Customer Success Advocate, you will play a critical role in ensuring our customers receive the best possible experience with our products and services.Key ResponsibilitiesDevelop and maintain strong relationships with our public...


  • Atlanta, Georgia, United States Motorola Solutions Full time

    Job DescriptionAt Motorola Solutions, we're committed to helping our customers achieve their goals and objectives in the public safety sector. As a Senior Customer Success Advocate, you will play a critical role in ensuring our customers get the most out of our products and services.Key ResponsibilitiesDevelop and maintain strong relationships with our...

  • Estimator II

    1 week ago


    Atlanta, Georgia, United States Fleet Services by Cox Automotive Full time

    Job Title: Estimator IIThe Estimator II plays a crucial role in providing accurate vehicle repair estimates for mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers.Key Responsibilities:Prepares all relevant estimate paperwork, works with procurement/purchasing to obtain parts and pricing information, and collaborates with...


  • Atlanta, Georgia, United States TK Elevator Full time

    Job Title: Customer Success Specialist IITK Elevator is seeking an experienced Customer Success Specialist II to ensure success for TKE Digital Services customer-facing projects and services in North America.Key Responsibilities:Oversee the successful delivery of Digital Service projects and services to accomplish customer requirements and service level...


  • Atlanta, Georgia, United States Thyssenkrupp Elevator Full time

    Job Title: Customer Success Specialist IIWe are seeking an experienced Customer Success Specialist II to join our team at TK Elevator Corporation. As a key member of our customer success team, you will be responsible for ensuring the successful delivery of Digital Service projects and services to our customers in North America.Key Responsibilities:Oversee...


  • Atlanta, Georgia, United States eTeam Full time

    Job Title: Customer Service Representative IIWe are seeking a highly skilled Customer Service Representative II to join our eTeam team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide dedicated support to our customers, processing orders and...


  • Atlanta, Georgia, United States APL Logistics Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative II to join our team at APL Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, processing orders, and resolving complex customer issues.Key ResponsibilitiesApply the APL...


  • Atlanta, Georgia, United States Spectraforce Technologies Inc Full time

    Job Title: Insurance Analyst IIAt Spectraforce Technologies Inc, we are seeking a highly skilled Insurance Analyst II to join our team. As a key member of our customer service team, you will be responsible for providing best-in-class customer service to patients, healthcare providers, and their staff.Key Responsibilities:Investigate patients' insurance...

  • Benefits Advocate

    4 weeks ago


    Atlanta, Georgia, United States Gusto Full time

    About GustoGusto is a modern, online people platform that helps small businesses take care of their teams. Our platform offers a range of services, including full-service payroll, health insurance, 401(k)s, expert HR, and team management tools.About the RoleThis role is ideal for individuals who thrive in dynamic teams and are passionate about delivering...


  • Atlanta, Georgia, United States CenterState Bank Full time

    Job Title: Retail CSR II-CTJob Summary:We are seeking a highly motivated and customer-focused Retail CSR II-CT to join our team at CenterState Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer service, building strong relationships with customers, and promoting our banking products and services.Key...


  • Atlanta, Georgia, United States Serenity Healthcare, LLC Full time

    About Serenity Healthcare, LLCSerenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients who have failed other treatments.Job Title: Customer Service RepresentativeJob SummaryWe are seeking a patient-focused Customer Service Representative to join our team at...


  • Atlanta, Georgia, United States Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced Developer Advocate to join our Open Source Strategy & Marketing team at Amazon. As a key member of our team, you will play a critical role in driving the adoption and growth of the Cloud Development Kit (CDK) within the developer community.Key ResponsibilitiesContribute to the CDK community...


  • Atlanta, Georgia, United States City of Atlanta, GA Full time

    Job Title: Public Defender Assistant Attorney IIJoin the City of Atlanta, GA as a Public Defender Assistant Attorney II and make a meaningful impact in the lives of our community members.About the RoleWe are seeking a highly motivated and dedicated attorney to join our team as a Public Defender Assistant Attorney II. As a member of our team, you will provide...

  • Phlebotomist II

    2 weeks ago


    Atlanta, Georgia, United States Spectraforce Technologies Full time

    Job Title: Phlebotomist IIAt Spectraforce Technologies, we are seeking a skilled Phlebotomist II to join our team. As a Phlebotomist II, you will play a critical role in ensuring the smooth operation of our laboratory services.Job Summary:The Phlebotomist II is responsible for collecting blood samples from patients in a safe and efficient manner. This role...

  • Account Manager II

    3 weeks ago


    Atlanta, Georgia, United States Generac Power Systems Full time

    Job Title: Account Manager IIGenerac Power Systems is seeking a highly motivated and experienced Account Manager II to join our team. As an Account Manager II, you will be responsible for developing and executing sales strategies to drive growth and revenue for our company.Key Responsibilities:Develop and maintain strong relationships with key accounts and...


  • Atlanta, Georgia, United States New Relic Full time

    Job Title: Technical Account Manager IIWe are seeking a highly skilled Technical Account Manager II to join our team at New Relic. As a Technical Account Manager II, you will be responsible for building and maintaining strong technical relationships with our largest enterprise customers, driving customer adoption and value realization with our platform.Key...

  • Product Manager II

    2 days ago


    Atlanta, Georgia, United States Microsoft Corporation Full time

    Unlock Your Potential as a Product Manager II at Microsoft CorporationAre you a seasoned professional with a passion for product management and cloud operations? Do you thrive in fast-paced environments where innovation and excellence are paramount? We're seeking a highly skilled Product Manager II to join our Microsoft 365 Government Operations team and...