Technical Account Manager II

4 days ago


Atlanta, Georgia, United States New Relic Full time
Job Title: Technical Account Manager II

We are seeking a highly skilled Technical Account Manager II to join our team at New Relic. As a Technical Account Manager II, you will be responsible for building and maintaining strong technical relationships with our largest enterprise customers, driving customer adoption and value realization with our platform.

Key Responsibilities:
  • Work closely with customers to understand their technical needs and develop tailored solutions to meet their business objectives.
  • Collaborate with cross-functional teams to ensure seamless delivery of technical solutions and services.
  • Develop and execute customer success plans to drive adoption and value realization.
  • Provide technical guidance and support to customers, ensuring they achieve maximum value from our platform.
  • Identify and develop new business opportunities through strategic partnerships and account growth.
Requirements:
  • Proven experience in technical account management, customer success, or a related field.
  • Strong technical skills in cloud and observability platforms, including Kubernetes, Cloud, and Observability.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues.
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading technology company and make a real impact on our customers' success.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Technical Account Manager II looking for a new challenge, please submit your application.



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