Financial Patient Advisor PRN
2 weeks ago
POSITION SUMMARY
Under the supervision of the Patient Access Manager, the Financial Patient Advisor is responsible for delivering financial guidance to patients while managing registration processes, verifying insurance details, and collecting payments. This position demands excellent communication abilities and the capacity to operate independently in a dynamic work setting.
PERFORMANCE EXPECTATIONS
- Accurately and efficiently register patients.
- Collect and enter patient information with attention to detail.
- Process cash transactions and uphold financial documentation.
- Confirm insurance benefits and assess patient financial responsibilities.
- Guide patients through financing alternatives and payment arrangements.
- Effectively communicate with patients and healthcare personnel.
- Ensure patient confidentiality is maintained at all times.
Qualifications:
Education: High School diploma or equivalent required.
Training: Must be proficient in basic math skills.
Certification: Must obtain Hometown Health Certifications.
Experience: Prior experience in customer service or patient registration is preferred.
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