Patient Financial Services Representative

1 day ago


Springfield, Georgia, United States Effingham Health System Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Financial Services Representative to join our team at Effingham Health System. As a Patient Financial Services Representative, you will play a critical role in providing exceptional financial planning assistance to our patients and their families.

Key Responsibilities:
  • Provide financial planning assistance to non-emergent patients, including explaining insurance benefits and estimated liability.
  • Perform patient registration, maintain documentation, verify insurance, and accept payments.
  • Work with patients to discuss financing options and assess insurance status.
  • Notify patients of estimated liability and collect payments on the date of service.
  • Meet with patients to discuss their financial obligations and referral options.
  • Work with our software systems to obtain patient financial responsibility.
  • Provide a courteous response to patient contact and answer questions on accounts or collections.
  • Responsible for calling scheduled surgery and radiology patients to advise them of their estimated patient liability.
  • Meet with patients presenting for outpatient services to explain their insurance benefits and provide them with an estimate of liability for the service provided.
  • Responsible for performing daily census rounds and forwarding it to the appropriate parties.
  • Responsible for working outpatient self-pay accounts and crime victim accounts.
  • Maintain knowledge to answer any patient inquiry regarding their account/insurance.
  • Scans all records into electronic medical records.
  • Assists with switchboard duties as necessary.
  • Provides Advance Directives and Organ/Tissue Donor information to all patients as per hospital policy/procedure.
  • Acts as an ambassador for the facility by interacting with clients, family members, and staff in a friendly, caring, professional manner.
Requirements:
  • Education level equivalent to completion of High School.
  • Working knowledge of health insurance, deductibles, co-pays, and co-insurance required.
  • Minimum of 12 months (1 year) experience in customer service, patient registration, and/or collections preferred.
  • Will be required to obtain Hometown Health Certifications by the 90-day review and renew annually.


  • Springfield, Georgia, United States Effingham Health System Full time

    POSITION SUMMARY Under the supervision of the Patient Access Manager, and in compliance with The Joint Commission, as well as federal, state, and local regulations, the Patient Financial Services Specialist will assist non-emergency patients with financial planning. This role includes patient registration for services, maintaining accurate documentation,...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Financial Services Representative to join our team at Effingham Hospital Inc. as a Patient Financial Advisor. In this role, you will be responsible for providing exceptional financial planning assistance to patients, ensuring accurate registration, and maintaining documentation.Key...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job OverviewPOSITION SUMMARYUnder the supervision of the Patient Access Manager, the Patient Financial Advisor is responsible for offering financial guidance to patients while managing their registration, verifying insurance coverage, and overseeing payment collections. This position demands excellent communication abilities and the capacity to operate...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job OverviewPOSITION SUMMARYUnder the supervision of the Patient Access Manager, the Financial Patient Advisor is responsible for assisting patients with financial planning and managing tasks related to registration, insurance verification, and payment collection. This position demands excellent communication abilities and the capacity to operate...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job OverviewPOSITION SUMMARYUnder the supervision of the Patient Access Manager, the Financial Patient Advisor is responsible for delivering financial guidance to patients while managing registration processes, verifying insurance details, and collecting payments. This position demands excellent communication abilities and the capacity to operate...


  • Springfield, Georgia, United States Effingham Health System Full time

    About the RoleWe are seeking a highly skilled and compassionate Guest Services Ambassador to join our team at Effingham Health System. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to patients, families, and visitors, ensuring a positive and welcoming experience for all.Key ResponsibilitiesAct as a...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job OverviewAre you ready to elevate your career in healthcare? At Effingham Hospital Inc., we are dedicated to delivering outstanding patient care while fostering an environment that promotes professional development, diversity, and inclusivity. We prioritize the experiences and work-life balance of every team member, ensuring a supportive workplace.Key...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job OverviewAre you looking to advance your career in a supportive and dynamic environment? Effingham Hospital Inc. is dedicated to delivering outstanding healthcare services while fostering professional development, diversity, and inclusivity. We prioritize the experiences and work-life balance of every team member.Our organizational culture promotes and...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Position Overview: The Healthcare Unit Coordinator will operate under the supervision of the Nursing Director, providing essential administrative assistance to improve patient care services. Key Responsibilities:Manage patient records and documentationPrepare necessary administrative paperworkCoordinate staff schedulesDeliver outstanding customer service to...

  • Registered Nurse

    1 week ago


    Springfield, Georgia, United States Effingham Health System Full time

    Job SummaryAs a Registered Nurse with Effingham Health System, you will play a vital role in delivering exceptional patient care and services in a dynamic and supportive environment. Under the general direction of the Director of Nursing and Clinical Services, you will lead the nursing team on all hospital units, providing direct and indirect patient care,...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job OverviewAre you passionate about delivering high-quality care in a supportive environment? At Effingham Hospital Inc., we prioritize exceptional service and professional development, fostering a culture of diversity and inclusion. We value the work-life balance of our team members and offer flexible scheduling along with comprehensive benefits.Key...


  • Springfield, Georgia, United States Effingham Health System Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Security Officer to join our team at Effingham Health System. As a Security Officer, you will play a critical role in maintaining a safe and secure environment for our patients, visitors, and employees.Key ResponsibilitiesMaintain visibility and patrol assigned areas to ensure safety and deter...

  • Surgical Services RN

    2 weeks ago


    Springfield, Georgia, United States Effingham Hospital Inc. Full time

    About Effingham Hospital Inc.Effingham Hospital Inc. is committed to delivering exceptional healthcare services while fostering professional growth and embracing diversity within our workforce.Employee BenefitsRetirement savings plans including 403 (b) and 457Comprehensive health, dental, and vision coveragePrescription medication benefitsFlexible spending...

  • Surgical Services RN

    2 weeks ago


    Springfield, Georgia, United States Effingham Hospital Inc. Full time

    About Effingham Hospital Inc.Effingham Hospital Inc. is committed to delivering exceptional healthcare services while fostering professional growth and embracing diversity.Employee BenefitsRetirement savings plans including 403 (b) and 457Comprehensive health, dental, and vision coveragePrescription medication assistanceFlexible spending accountsGenerous...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job OverviewAre you ready to advance your nursing career with a leading healthcare provider?Effingham Hospital Inc. is dedicated to delivering outstanding healthcare services while fostering an environment that prioritizes professional development, diversity, and inclusivity.We value each team member's experience and strive to maintain a healthy work-life...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job OverviewAre you passionate about advancing your nursing career alongside top professionals?Effingham Hospital Inc. is dedicated to delivering outstanding healthcare services while fostering an environment that promotes professional development, diversity, and inclusivity.The well-being and work-life balance of every team member are fundamental to our...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job OverviewAre you ready to advance your nursing career in a supportive environment?Effingham Hospital Inc. is dedicated to delivering outstanding healthcare services while fostering professional development, diversity, and inclusivity.We prioritize the experiences and work-life balance of every team member, ensuring a culture that encourages personal and...

  • RN Circulator

    5 days ago


    Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job SummaryEffingham Hospital Inc. is seeking a highly skilled and dedicated Registered Nurse to join our Surgical Services team as a RN Circulator. As a key member of our perioperative team, you will play a vital role in ensuring the highest level of patient care and satisfaction.Key ResponsibilitiesPlan and supervise the nursing care administered to meet...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    About Effingham Hospital Inc.Effingham Hospital Inc. is committed to delivering exceptional healthcare services while fostering professional growth and embracing diversity within our workforce.Employee BenefitsRetirement savings plans including 403 (b) and 457Comprehensive health, dental, and vision coveragePrescription medication planFlexible spending...


  • Springfield, Georgia, United States Effingham Hospital Inc. Full time

    Job SummaryThe Environmental Services Technician position at Effingham Health System is responsible for maintaining a clean, sanitary, and safe environment throughout the hospital and off-site locations. This role involves cleaning patient rooms, offices, hallways, and other areas as assigned, in compliance with regulations and organizational policies.Key...