Customer Service Director

3 weeks ago


Chicago, Illinois, United States Double Good Full time
Double Good's Mission

We're on a mission to create more joy in people's lives. At Double Good, we believe that every customer interaction should be an opportunity to make a positive impact. That's why we're seeking a highly skilled and experienced Customer Service Director to join our growing team.

A key member of our Growth function, the Customer Service Director will own all aspects of reactive customer interactions, from complaint resolution to feedback gathering. With a strong focus on data-driven decision making, this leader will partner with senior executives across Product Tech, Manufacturing, Shipping, and IT to drive positive customer experiences and outcomes.



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