Customer Service Associate
2 days ago
Job Title: Customer Service Associate
Salary: $16.45 per hour
Job Overview: We are seeking a highly motivated and detail-oriented Customer Service Associate to join our team at At Your Service. The ideal candidate will have excellent communication skills and the ability to provide top-quality customer service.
About the Role: As a Customer Service Associate, you will be responsible for responding to customer inquiries, resolving issues, and providing product information. You will also be responsible for maintaining accurate records, performing administrative tasks, and collaborating with colleagues to ensure seamless customer experiences.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or in-person
- Resolve customer complaints and issues in a timely and professional manner
- Maintain accurate records and perform administrative tasks as assigned
- Collaborate with colleagues to improve customer satisfaction and retention
- Participate in ongoing training and development to enhance job performance
Requirements:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of phone systems
Work Environment: The Customer Service Associate will work in a dynamic and team-oriented environment with occasional standing, sitting, and walking required. Regular use of hands, stooping, kneeling, and reaching may also be necessary. Lifting up to 10 pounds is occasionally required.
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