Customer Service Director for Contact Center Operations

About the RoleWe are seeking an experienced Contact Center Manager to oversee contact center operations and ensure high levels of customer satisfaction. The selected candidate will champion performance and SLA goals, foster a quality-driven culture, and make strategic decisions to enhance public service efficiency and regulatory compliance.Key...

Job DescriptionThe Customer Service Director will oversee a team of customer service representatives in a high-performing contact center environment. The role requires excellent communication and leadership skills to ensure seamless customer interactions and team performance.Main Responsibilities:Lead a team of customer service representatives to deliver...

Job Overview: As a Cloud Contact Center Lead, you will be responsible for designing and implementing advanced customer service solutions using Salesforce Service Cloud and Genesys Contact Center technologies.Compensation: $130,000 - $190,000 per yearMain Responsibilities:Design and Implement Solutions: Design and implement seamless integrations between...

Job Opportunity: Operations DirectorUnited Service Companies is seeking an experienced Operations Director to lead the Offshore Rooftop venue.About the RoleWe are looking for a results-driven leader with a proven track record in managing high-volume venues. As Operations Director, you will be responsible for overseeing all aspects of the rooftop venue,...

**Overview**The Association of Zoos & Aquariums seeks a Customer Experience Director, Strategic Partnerships to lead our dynamic onsite contact center and shared service team. As a key member of our leadership team, you will oversee the development and implementation of customer-centric strategies, driving business growth and enhancing guest...

We are seeking a seasoned professional to join our team as an Executive Director of Customer Service Transformation. In this role, you will lead the development and implementation of strategies that drive customer satisfaction and loyalty.Key Responsibilities:Lead client engagements and large-scale transformation in customer service from strategy development...

Company OverviewPTR Global is a leading provider of innovative customer service solutions, seeking an experienced Cloud Contact Center Solutions Architect to join our dynamic team. Our company is committed to delivering cutting-edge solutions that meet the evolving needs of our clients.Estimated Salary: $120,000 - $180,000 per year.Job DescriptionWe are...

Join Our Team as a Site Medical DirectorWe are seeking an exceptional Site Medical Director to lead our clinical team at ERIE FAMILY HEALTH CENTER. As a key member of our leadership team, you will be responsible for delivering high-quality patient care and achieving excellence in clinical operations. You will collaborate with our Site Health Center...

About the RolePTR Global is seeking an Enterprise Contact Center Solution Designer to join our team. As a senior-level professional with 10+ years of experience in designing and deploying contact center solutions, you will play a critical role in architecting scalable, secure, and reliable cloud-based contact center solutions. Your expertise will enable us...

We are seeking an experienced Customer Service Operations Manager to join our team in Chicago, Illinois. The selected candidate will oversee contact center operations ensuring high levels of customer satisfaction and fulfillment of client needs.About the RoleThis is a key leadership position responsible for championing the success of all performance and SLA...

Double Good's MissionWe're on a mission to create more joy in people's lives. At Double Good, we believe that every customer interaction should be an opportunity to make a positive impact. That's why we're seeking a highly skilled and experienced Customer Service Director to join our growing team.A key member of our Growth function, the Customer Service...

SysMind Tech is an innovative technology company looking for a Cloud Contact Center Technology Expert to lead our Five9 platform implementation. The ideal candidate will have hands-on experience with Contact Center and Five9 cloud contact center platforms.Main duties include:Managing IVR flows and Five9 platform operationsTroubleshooting complex issues...

At SysMind Tech, we are seeking a highly skilled Technical Cloud Contact Center Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional technical support and expertise in cloud contact center solutions. We offer a competitive salary range of $120,000 - $180,000 per annum.About the RoleWe are looking...

Are you a seasoned customer service professional looking for a challenging role? We have an exciting opportunity for a Customer Service Director to join our team at Michael Page. As a key member of our organization, you will be responsible for leading a team of customer-facing professionals and providing exceptional service to our clients.

BHS Corrugated & Robotics is seeking a Site Operations Director to join our team in Fox Valley, IL. As a Site Operations Director, you will be responsible for ensuring customer satisfaction by minimizing equipment downtime and ensuring a safe work environment.The salary for this position is estimated at $90,000 - $110,000 per year, based on experience, plus...

About UsAt Mathnasium of Chicago-West Loop, we strive to provide an exceptional learning experience for children. Our world-class curriculum, built on the Mathnasium Method, has been changing lives since 2002.Center Director ResponsibilitiesManage day-to-day operations in the center, overseeing all aspects of the learning environment.Screen, hire, train, and...

Company Overview: At Sterling Engineering, we are a renowned engineering staffing agency dedicated to building careers for thousands of professionals. Our expert recruiters provide comprehensive support throughout the hiring process, and as a Best of Staffing company, we offer exciting work opportunities with top employers across the U.S.Salary and Benefits:...

Job SummaryWe are seeking a highly motivated Customer Service Representative to join our Membership Operations team at the American Osteopathic Association (AOA). As a key member of our team, you will be responsible for delivering exceptional customer service to internal and external customers, ensuring a positive member experience. This role requires a...

Compelling OpportunityIn a role that embodies the values of exceptional customer service, you will be the face of Jewel-Osco. This dynamic position offers an engaging and fast-paced work environment where you can utilize your communication skills to meet the needs of customers and supervisors alike.Duties will include taking orders, operating the cash...

About W Chicago - City CenterWe are a distinguished property in the Pyramid Global Hospitality portfolio, located in the heart of Chicago, Illinois. Our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space.At W Chicago - City Center, we pride ourselves on delivering outstanding service and creating memorable experiences. We...