Customer Service Director
7 days ago
Company Overview: At Sterling Engineering, we are a renowned engineering staffing agency dedicated to building careers for thousands of professionals. Our expert recruiters provide comprehensive support throughout the hiring process, and as a Best of Staffing company, we offer exciting work opportunities with top employers across the U.S.
Salary and Benefits: The estimated annual salary for this role is $125,000-$130,000, offering a competitive compensation package that reflects your skills and experience. As a valued member of our team, you will have access to comprehensive benefits and opportunities for professional growth.
Job Description: We are seeking an experienced Customer Service Director to lead our customer service department, ensuring seamless experiences from order processing to fulfillment. As a key leader, you will oversee all aspects of customer service, including leading a team of dedicated representatives, collaborating with logistics partners, and resolving customer inquiries or issues.
Key Responsibilities:
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Customer Service Director
2 days ago
Chicago, Illinois, United States Double Good Full timeDouble Good's MissionWe're on a mission to create more joy in people's lives. At Double Good, we believe that every customer interaction should be an opportunity to make a positive impact. That's why we're seeking a highly skilled and experienced Customer Service Director to join our growing team.A key member of our Growth function, the Customer Service...
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Customer Service Director
19 hours ago
Chicago, Illinois, United States Michael Page Full timeAre you a seasoned customer service professional looking for a challenging role? We have an exciting opportunity for a Customer Service Director to join our team at Michael Page. As a key member of our organization, you will be responsible for leading a team of customer-facing professionals and providing exceptional service to our clients.
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Customer Service Director
2 weeks ago
North Chicago, Illinois, United States AbbVie, Inc Full timeAbout AbbVie, Inc.A leading global biopharmaceutical company with a commitment to advancing the treatment of serious health conditions. We have a diverse portfolio of products and a talented workforce dedicated to delivering innovative solutions for patients worldwide.Estimated Salary: $120,000 - $150,000 per yearJob DescriptionWe are seeking an experienced...
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Chicago, Illinois, United States West Monroe Experienced Full timeWe are seeking a seasoned professional to join our team as an Executive Director of Customer Service Transformation. In this role, you will lead the development and implementation of strategies that drive customer satisfaction and loyalty.Key Responsibilities:Lead client engagements and large-scale transformation in customer service from strategy development...
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Chicago, Illinois, United States NTT DATA Full timeJob SummaryWe are seeking an experienced Customer Service Director to lead our Contact Center operations in Chicago, Illinois. This role will oversee the management of customer interactions, ensuring high levels of satisfaction and compliance with client needs.
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Director of Customer Success
2 days ago
Chicago, Illinois, United States Double Good Full timeDirector of Customer SuccessAbout Double GoodWe're a company that's passionate about creating joy in people's lives. We're looking for a skilled leader to join our team and help us achieve our goals.The estimated salary for this role is $110,000 - $160,000 per year, depending on experience.Job DescriptionThe Director of Customer Success will be responsible...
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Operations Director
2 weeks ago
Chicago, Illinois, United States United Service Companies Full timeJob Opportunity: Operations DirectorUnited Service Companies is seeking an experienced Operations Director to lead the Offshore Rooftop venue.About the RoleWe are looking for a results-driven leader with a proven track record in managing high-volume venues. As Operations Director, you will be responsible for overseeing all aspects of the rooftop venue,...
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Customer Experience Director
2 weeks ago
Chicago, Illinois, United States Summer House - Chicago Full timeJob OverviewSummer House - Chicago seeks a seasoned Customer Experience Director to join our team.About the RoleWe are seeking an experienced professional to lead our host operations and drive exceptional customer experiences. As a Customer Experience Director, you will be responsible for setting the tone for exceptional service, ensuring seamless guest...
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Director of Onboarding and Customer Experience
2 weeks ago
Chicago, Illinois, United States Cision Ltd. Full timeJob OverviewCision Ltd. is a leading provider of cloud-based software for public relations, marketing, and customer experience. We are seeking an experienced Director of Onboarding and Customer Experience to join our team.About the RoleThe Director of Onboarding and Customer Experience will be responsible for driving customer success by ensuring a seamless...
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Regional Service Director
2 weeks ago
Chicago, Illinois, United States PEAK Technologies Full time**About Us**PPeak Technologies has a long history of delivering innovative enterprise mobility, managed services, printing and mobile data capture solutions to performance-driven organizations.We are currently seeking a highly motivated Regional Service Director to join our team. In this role, you will be responsible for providing exceptional service and...
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Large Customer Sales Director
2 weeks ago
Chicago, Illinois, United States Reddit Full timeGrow Your Career as a Large Customer Sales DirectorWe are seeking an experienced Large Customer Sales Director to join our Financial Services team. In this role, you will be responsible for growing our relationship with one of our largest finance clients and their agency partners.About the PositionProactively manage and deepen client partnerships to drive...
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Delivery Service Director
3 days ago
Chicago, Illinois, United States Alpha Baking Company Full timeJob Title: Delivery Service DirectorEstimated Salary: $90,000 - $120,000 per yearThis role is responsible for directing the delivery service team, ensuring timely and efficient delivery of goods. The ideal candidate will have strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks simultaneously.The successful...
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Patient Experience Director
2 weeks ago
Chicago, Illinois, United States Aramark Full timeJob SummaryAramark Healthcare+ is seeking a highly skilled Patient Experience Director to drive patient satisfaction and nursing relationships at University of Chicago Medicine.This customer service/hospitality role represents the food service department to patients, fostering effective working relationships with other departments to provide unified...
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Customer Service Operations Director
2 days ago
Chicago, Illinois, United States NTT DATA Full timeAbout the RoleWe are seeking an experienced Contact Center Manager to oversee contact center operations and ensure high levels of customer satisfaction. The selected candidate will champion performance and SLA goals, foster a quality-driven culture, and make strategic decisions to enhance public service efficiency and regulatory compliance.Key...
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Director of Customer Experience
2 weeks ago
Chicago, Illinois, United States Choco Communications GmbH Full timeCompany OverviewChoco Communications GmbH is a global leader in the food industry, processing hundreds of thousands of tons of food every month. Our mission is to enable a sustainable global food system by gathering the best talent globally.We're an equal-opportunity employer committed to ensuring that our technology is available and accessible to...
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Director of Americas Customer Success
2 days ago
Chicago, Illinois, United States Braze Full timeJob OverviewWe're seeking an experienced Director of Americas Customer Success to lead the customer success strategy and team in our largest global market. The ideal candidate will be responsible for driving customer satisfaction, retention, and growth by ensuring our customers receive maximum value from their investment in Braze.This role requires a...
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Customer Service Team Lead
2 weeks ago
Chicago, Illinois, United States Gold Eagle Full timeWe are seeking a highly skilled Customer Service Team Lead to join our team at Gold Eagle. As a key member of our customer-facing team, you will be responsible for overseeing the efficient distribution and processing of customer orders and inquiries.The successful candidate will have a minimum of six years of customer service experience, with a strong...
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Strategic Enterprise Customer Success Director
2 weeks ago
Chicago, Illinois, United States Hobson Associates Full timeWe are seeking a seasoned Strategic Enterprise Customer Success Director to lead and grow our customer success team focused on delivering exceptional value to our large portfolio of enterprise clients.About the OpportunityThis is an exciting opportunity to join Hobson Associates, a leading executive recruitment firm, as we continue to experience rapid...
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Chicago Railcar Services Director
1 day ago
Chicago, Illinois, United States Chicago Transit Authority Full timeJob SummaryWe are seeking a highly motivated Chicago Railcar Services Director to lead our railcar services team. This key role involves developing strategies, managing operations, and ensuring delivery of high-quality services to our customers.Key Responsibilities:Develop and implement service strategies to meet customer needs and exceed expectations.Manage...
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Kitchen Services Director
1 day ago
Chicago, Illinois, United States Marriott International Inc Full timeCareer Opportunity:">We are seeking a highly skilled Kitchen Services Director to lead our hotel's culinary team. As a key member of our operations team, you will be responsible for developing and implementing strategies to drive business growth, improving operational efficiency, and ensuring exceptional guest experiences.">Main Responsibilities:">">Develop...