Customer Service Director

7 days ago


Chicago, Illinois, United States Sterling Engineering Full time

Company Overview: At Sterling Engineering, we are a renowned engineering staffing agency dedicated to building careers for thousands of professionals. Our expert recruiters provide comprehensive support throughout the hiring process, and as a Best of Staffing company, we offer exciting work opportunities with top employers across the U.S.

Salary and Benefits: The estimated annual salary for this role is $125,000-$130,000, offering a competitive compensation package that reflects your skills and experience. As a valued member of our team, you will have access to comprehensive benefits and opportunities for professional growth.

Job Description: We are seeking an experienced Customer Service Director to lead our customer service department, ensuring seamless experiences from order processing to fulfillment. As a key leader, you will oversee all aspects of customer service, including leading a team of dedicated representatives, collaborating with logistics partners, and resolving customer inquiries or issues.

Key Responsibilities:



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