Patient Care Liaison
2 weeks ago
The Patient Care Liaison at Armina Healthcare LLC is essential in guaranteeing that all patients, particularly those lacking adequate insurance, receive prompt and effective healthcare services. This role encompasses managing and coordinating every facet of patient care, from the initial assessment to the conclusion of treatment. The liaison serves as a vital link between patients, healthcare professionals, legal representatives, and clinic staff to ensure optimal care and support, promoting consistent and effective communication with various partners and community providers.
As a valued member of the Armina Healthcare team, the Patient Care Liaison thrives in a dynamic work environment where their efforts significantly influence patient health outcomes.
Benefits:- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- 8 Paid Holidays per year
- Oversee timelines and deadlines for assigned patients, including securing consents, medical liens, or letters of protection, and ensuring access to medical records
- Effectively manage a caseload, delivering patient case management services with an emphasis on adherence to medical treatment
- Take responsibility for patient files, liaise with referring accounts, and proactively address patient care concerns
- Gather, review, and disseminate medical and billing records throughout the treatment process
- Maintain precise case management data in the system and update cases on a daily basis
- Coordinate patient transportation as necessary and manage all incoming communications appropriately
- Bi-lingual proficiency is highly preferred
- Bachelor's Degree is preferred
- Strong time management, multitasking, and analytical skills
- 2+ years of experience in roles such as insurance adjuster, legal assistant, paralegal, or case manager
- Familiarity with Salesforce is a plus
- Positive demeanor and a sincere commitment to helping others
- Professional conduct and behavior
- Ability to manage confidential information with care
- Exceptional customer service and communication abilities
- Team-oriented with outstanding organizational and punctuality skills
- Proficiency in Microsoft Office and a quick aptitude for new software
- Fluency in both Spanish and English, both written and verbal, is essential
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