Part-Time Customer Service and Property Management Associate

7 days ago


San Jose, California, United States West Coast Self-Storage Full time
Job Summary

West Coast Self-Storage is seeking a part-time Customer Service Representative/Assistant Property Manager to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, managing customer accounts, and maintaining the cleanliness and organization of our storage facilities.

Key Responsibilities:
  • Provide exceptional customer service, including assessing customer storage needs and guiding them through the leasing process
  • Meet retail sales and occupancy objectives, while maintaining a high level of customer satisfaction
  • Manage and balance cash drawers and petty cash, as well as perform general office tasks such as filing and managing customer accounts
  • Maintain property to West Coast's Clean & Operational standards, including cleaning vacated units, sweeping, mopping, and changing light bulbs
  • Work independently to complete team and company objectives, while also being able to self-manage and prioritize tasks effectively
Requirements:
  • Valid driver's license and reliable transportation
  • Retail sales, cash management, and customer service experience
  • Ability to work weekends and some holidays
  • Basic computer skills and working knowledge of MS Office products (Excel, Word, Outlook)
What We Offer:
  • $20.00/hour
  • Phone stipend
  • Mileage reimbursement
  • Employee discount
  • On-the-job training
  • Promotion opportunities
About Us:

West Coast Self-Storage is a fast-growing company that values thinkers, problem-solvers, and independent-minded individuals who get their greatest satisfaction from helping others. We are committed to equal opportunity for all employees and applicants, and we strive to create a diverse and inclusive work environment.



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