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Front Desk Associate
2 months ago
Action Property Management is seeking a part-time Front Desk Associate to join our team at our luxury association, Beacon. As a key member of our community management team, you will be responsible for delivering exceptional customer service and ensuring 100% resident satisfaction.
Key Responsibilities- Represent Action Property Management and the Association by delivering exceptional customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming calls
- Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- At least 6 months of customer service experience. Hospitality, luxury retail, or fine dining experience is preferred
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Action Property Management is a values-driven company that prioritizes teamwork and excellence. We offer a comprehensive benefits package, including medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.
Compensation and ScheduleCompensation: $25.00 Per Hour
Schedule: 5 Days Per Week; Including Weekends
Sample Shifts: 7:00 AM- 3:30 PM; 11:00 AM- 7:30 PM; and/or 2:00 PM- 10:30 PM
