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Property Management Specialist

2 months ago


San Jose, California, United States Irvine Company Full time
Job Summary

We are seeking a highly skilled Operations Management Professional to join our team at Irvine Company. As an Assistant Manager, Operations, you will be responsible for assisting the Manager/Senior Manager with the management of properties and leading assigned staff.

Key Responsibilities
  • Ensure properties are maintained in a first-class manner, distinguishing Irvine Company projects from the competition.
  • Maintain vacant space in projects to ensure they are in top condition for viewing by potential customers.
  • Manage new suite construction, tenant improvement, restoration, and alterations process.
  • Manage service providers to ensure top-quality work is performed in compliance with the contract and in a timely manner.
  • Interface with other internal Irvine Company departments to ensure property maintenance of buildings is to our level of standard and work together to maintain and enhance customer satisfaction.
  • Review and audit deal sheets and lease abstracts.
  • Coordinate customer move-in and move-outs.
  • Enforce the terms and conditions of the lease.
  • Implement customer service programs (program varies depending on region/portfolio).
  • Responsible for directing resources to handle all customer requests and issues.
  • Respond to emergencies on the property and work with engineering to resolve.
  • Incident report filing, as necessary.
  • Ensure customer insurance compliance.
  • Provide initial review of recurring reports.
Financial Responsibilities
  • Develop and maintain detailed property budgets and forecasts on property expenses and capital expenditures.
  • Prepare customer CAM estimates and year-end reconciliations.
  • Manage financials to established budget and forecast. Provide monthly analysis and explanation of variances.
  • Manage accounts receivables to ensure timely collection of rent by following company policy for non-payment, and provide monthly accounts receivable comments; draft and issue legal notices.
  • Review and approve all invoices for expenditures.
  • Prepare and manage necessary paperwork for approvals.
  • Prepare various monthly status reports.
Management/Leadership Responsibilities
  • Participate in portfolio-wide special initiatives and projects.
  • Understand respective market area, which includes having knowledge of competitive properties, local business conditions, and any other conditions that have an impact on the operation of the properties.
  • Lead by example, create a positive environment while embracing the company's mission statement and customer service program.
  • Co-create performance appraisals for appropriate staff.
Requirements
  • 3+ years of experience in property/facilities management or 3+ years of experience in related business management.
  • Excellent computer, communication, accounting/budgeting, organizational, and customer service skills.
  • Knowledge of property management and terminology.
  • Experience in a professional office setting, preferably in real estate or property management.