Account Manager

1 week ago

Albany, New York, United States FirstLight Fiber Full time
About the Role

We are seeking a highly skilled Account Executive to join our team at FirstLight Fiber. As a key member of our sales organization, you will be responsible for driving revenue growth and bringing in new business from prospects and existing customers.

Key Responsibilities
  • Negotiate and close sales opportunities to meet or exceed sales targets
  • Identify prospect needs and provide guidance and solution recommendations to meet those needs
  • Develop a mastery of FirstLight's portfolio of products and services and connect client business objectives with FirstLight offerings and solutions
  • Be proactive in all aspects of opportunity development, including conducting outreach to prospects to establish relationships and identify new sales opportunities
  • Build and expand relationships with Economic Buyers in prospect accounts
  • Assist prospects in maximizing the return on their investment with FirstLight
  • Establish yourself as a Trusted Advisor to the prospect
  • Support in retaining newly acquired customers and expanding footprint through cross/up sell opportunities
  • Stay abreast of competition, competitive issues and products
  • Provide regular reporting of pipeline and forecast through the CRM system
  • Collaborate with peers and management around ways to continually improve the sales organization
  • Provide expertise around areas of interest to discuss industry best practices and development of high-level strategies
  • Bring net new and innovative ideas to both the internal team and the customer
  • Assist in creating an environment of teamwork and continuous improvement
  • Demonstrate a commitment to excellence (i.e. strong business acumen)
  • Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement
Qualifications & Preferences
  • 5+ years of B2B sales experience, preferably in a telecom or ISP environment
  • Experience in the SLED vertical preferred
  • Knowledge of Erate, RFP/Q/B, government contracting and higher education market required
  • Proven track record of exceeding new logo sales quotas
  • Strong knowledge of telecommunications industry and terminology
  • Experience selling to Mid-Market to Large Enterprise, Healthcare and Financial services, with an emphasis on new logo growth, prospecting, and cold calling
Personal Attributes
  • Customer Focused: Approaching all opportunities through the lenses of the prospect or customer
  • Strategic: Able to prioritize and manage multiple accounts within territory
  • Persuasive: Achieves 'win-win' positioning, guiding others to change status quo
  • Resourceful: Able to overcome obstacles and barriers to find appropriate sales solutions
Benefits and Compensation

FirstLight offers a competitive benefits package including a comprehensive medical benefit, tuition reimbursement, paid time off, 401(k) and flexible work arrangements.

Estimated base annual salary is anticipated to be between $80,000-$85,000. Pay ranges represent a good faith annual estimate at the time of the job posting. Actual pay will be based on multiple factors including experience, skill sets, location, internal equity, and market rates.

We are committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

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