Network and Systems Engineer

6 days ago


Austin, Texas, United States LIBRARY AND ARCHIVES COMMISSION Full time
Job Summary

The Systems Administrator plays a critical role in ensuring the smooth operation of the Texas State Library and Archives Commission's IT infrastructure. As a senior-level systems professional, the successful candidate will be responsible for administering agency-owned server-level tasks and applications, including user accounts, access control lists, GPO, Microsoft 365 services, file and print services, and automation systems in the state library's Active Directory domain.

Key Responsibilities
  • Administer agency-owned server-level tasks in the state library's Active Directory domain.
  • Administer and support Microsoft 365 and SharePoint for the agency.
  • Administer agency-owned server applications, including enterprise ticketing systems, automated software and deployment systems, patch management systems, network management and monitoring systems, and imaging/document management systems.
  • Complete project management tasks for technical projects related to designated areas of responsibility.
  • Research and analyze current and emerging technologies, hardware, software, and services, and develop recommendations for ITS management on system upgrades and configurations.
  • Communicate with technical staff at the consolidated state data center, DIR network support, vendors, users, management, and ITS staff on technical issues.
  • Attend work regularly in accordance with agency leave and attendance policies.
  • Comply with all applicable agency policies and procedures, including safety and standards of conduct.
Requirements
  • High School diploma or equivalency.
  • Four years of full-time work experience administering a Windows 2012 or later Active Directory domain and Microsoft 365 services for a mid-size company or office.
Preferred Qualifications
  • Bachelor's degree from an accredited college or university in Information Technology or related degree.
  • Experience administering network devices, including firewall/VPN, routers, switches, and wireless access. Prefer Cisco experience.
  • Experience utilizing network management and monitoring tools, such as PRTG, MRGT, and ManageEngine.
  • Experience managing KACE products, including software deployment, patch management, and enterprise ticketing systems.
  • Experience supporting an imaging/document management system and PaperVision system.
  • Experience supporting end-users using Microsoft Office Products.
  • Experience supporting VOIP-based phone systems.
  • Experience supporting TCP/IP services, such as LDAP, DHCP, DNS, SMTP.
  • Prior experience as a Help Desk technician supporting a Windows environment.
  • Experience working in a virtualized systems environment.
  • Completion of the MCSE certification.
Knowledge, Skills, and Abilities
  • Ability to establish and maintain effective working relationships with managers, co-workers, and other agency staff.
  • Ability to communicate effectively both orally and in writing.
  • Ability to work in a team environment.
  • Ability to plan and arrange own work in order to meet deadlines.
  • Ability to process multiple assignments simultaneously.
  • Ability to provide effective project leadership.
  • Skill in problem-solving in systems environments.

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