Front Office Manager

1 month ago


Orlando, Florida, United States Loews Hotels & Co Full time

At Loews Hotels & Co, we strive to deliver exceptional guest experiences.

As a Front Office Manager, you will lead the operational activities of our guest services team to the highest levels of service and quality.

Key Responsibilities:

  1. Direct and supervise the operational activities of the guest services team to ensure exceptional guest experiences.
  2. Ensure the guest services team is meeting or exceeding expectations for telecom, front desk, and concierge services.
  3. Oversee room type management, training, team relations, communication, cash handling, and day-to-day supervision in partnership with front office leadership.
  4. Develop and implement effective strategies to improve guest satisfaction and loyalty.
  5. Collaborate with other departments to ensure seamless guest experiences.

Requirements:

  1. Minimum two to three years of experience in front office or guest services management, with at least one year of supervisory experience.
  2. Knowledge of hotel operations and property management systems.
  3. Excellent communication and organizational skills.
  4. Ability to work weekends, evenings, and holidays as necessary.
  5. Experience with hotel property management systems, preferably Opera.

Educational Requirements:

A Bachelor's degree in hospitality management and/or business is preferred but not required.



  • Orlando, Florida, United States Marriott Full time

    Job OverviewThis role is responsible for managing hotel front office operations in accordance with established guest service and sustainability standards.About MarriottMarriott International, Inc. is a hospitality company that owns and operates a portfolio of brands including JW Marriott, The Ritz-Carlton, Bulgari Hotels & Resorts, EDITION, J W Marriott,...


  • Orlando, Florida, United States Bluegreen Vacations Full time

    About the RoleWe are seeking an experienced Front Office Manager to join our team at Bluegreen Vacations. As a key member of our operations team, you will be responsible for overseeing the daily activities of our front desk and ensuring seamless interactions between guests and staff.ResponsibilitiesManage front-desk operations, including reservations,...


  • Orlando, Florida, United States Crestview Management, LLC Full time

    Job Title:Hotel Front Office Management ProfessionalAbout the Job:This role involves overseeing the daily operations of the front desk, ensuring exceptional customer service, and managing a team of front desk staff. The successful candidate will have strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.Key...


  • Orlando, Florida, United States Buffalo Lodging Associates, LLC Full time

    About Buffalo Lodging Associates, LLC:">We are a hotel management company that has been providing exceptional hospitality experiences since 1996. With an extensive portfolio of 50 hotels, we have partnered with top brands like Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International. We value our employees and...


  • Orlando, Florida, United States Marriott Full time

    Overview:The Front Office Director of Hotel Operations plays a pivotal role in ensuring the smooth functioning of our hotel's front desk operations. As a seasoned professional, you will be responsible for overseeing the entire front office team, including the front desk agents, concierges, and switchboard operators. Your primary objective will be to deliver...


  • Orlando, Florida, United States Marriott Vacations Worldwide Full time

    About the RoleAs a Front Office Director Lead at Marriott Vacations Worldwide, you will be responsible for leading a team of professionals to deliver exceptional guest experiences. This role requires a strong leader who can manage day-to-day operations, ensure quality standards, and drive financial results.


  • Orlando, Florida, United States Lake Nona Aloft Full time

    **Job Summary:**We are seeking a highly skilled and experienced Front Office Team Lead to join our team at Lake Nona Aloft. The successful candidate will be responsible for providing exceptional service to both internal and external guests, while leading and guiding the front desk team in their daily operations.Responsibilities:Lead and manage the front desk...


  • Orlando, Florida, United States Tru by Hilton Orlando Convention Center Full time

    About the PositionTru by Hilton Orlando Convention Center is seeking a skilled Front Desk and Cashier Manager to join our team. As a key member of our front office team, you will be responsible for ensuring seamless operations within the hotel's front desk and cashier functions.The ideal candidate will have a strong background in customer service, with...


  • Orlando, Florida, United States Loews Hotels, LLC Full time

    Job Summary:We are seeking a highly skilled and friendly Resort Front Office Agent to join our team at Loews Hotels at Universal Orlando.About the Role:The Overnight Resort Front Office Agent is responsible for welcoming and registering guests in an outstandingly friendly, professional, efficient manner. This includes obtaining necessary credit and payment...


  • Orlando, Florida, United States Bluegreen Vacations Full time

    Job OpportunityThe Fountains Resort in Orlando, FL is seeking an experienced Front Desk Operations Manager to oversee daily front desk operations and lead a high-performing team.


  • Orlando, Florida, United States Loews Hotels, LLC Full time

    About the Role:We are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at Loews Hotels & Co. As a leading owner and operator of luxury hotels, we offer a unique opportunity to work in a dynamic environment with a portfolio of 26 hotels and resorts across the United States and Canada.As a Hotel Front Desk Manager, you will be...

  • Office Coordinator

    2 weeks ago


    Orlando, Florida, United States Swipe Say Easy Full time

    Job Description:We are seeking a highly organized and detail-oriented Office Administrator to join our team at Miracom Hive. This is a full-time role requiring excellent customer service skills, strong organizational abilities, and proficiency in MS Office Suite.About the Role:This position is responsible for managing the front desk, ensuring efficient...

  • Office Manager

    1 week ago


    Orlando, Florida, United States Aspen Dental Full time

    Aspen Dental Operations LeadWe are seeking a skilled and dedicated Operations Lead to join our team at Aspen Dental in Oviedo, FL. As an Operations Lead, you will play a vital role in ensuring the smooth operation of our front office and providing exceptional patient care.About Aspen DentalAt Aspen Dental, we put patients first by offering high-quality...


  • Orlando, Florida, United States Community Health Centers Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Healthcare Front Desk Professional to join our team at Community Health Centers. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support.Responsibilities:Greet patients with a smile and introduce yourself, ensuring a...


  • Orlando, Florida, United States Premier Resorts Management Inc Full time

    Job Title: Front Desk Customer Service RepresentativeAbout Us: Premier Resorts Management Inc is a leading hospitality company that strives to provide exceptional service to our guests.Salary: $40,000 - $60,000 per yearJob Description:We are seeking a highly motivated and customer-focused Front Desk Customer Service Representative to join our team. As a key...


  • Orlando, Florida, United States Office Depot Full time

    About The OpportunityWe are seeking a highly skilled Warehouse Lead to join our team at Office Depot. As a key member of our operations team, you will be responsible for overseeing the daily activities of our warehouse, ensuring that we meet our productivity and quality standards.Job DescriptionThe Warehouse Lead is responsible for managing the workflow of...


  • Orlando, Florida, United States Howard Johnson I-Drive Full time

    Job Title: Front Desk AgentAbout the Role:We are seeking a highly motivated and organized Front Desk Agent to join our team at Howard Johnson I-Drive. As a key member of our front office staff, you will be responsible for providing exceptional guest service, ensuring a smooth check-in and check-out process, and maintaining accurate records.Key...


  • Orlando, Florida, United States CenterWell Full time

    About CenterWell Senior Primary Care:We provide proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being.Job...


  • Orlando, Florida, United States Loews Hotels Full time

    Loews Hotels & Co is a leading hospitality company with a portfolio of 26 luxury hotels and resorts in the United States and Canada. With a focus on exceptional guest experiences, we strive to create memorable stays for our guests.The Luxury Hotel Guest Service Manager is responsible for overseeing the daily operations of the lobby concierge, club services,...


  • Orlando, Florida, United States Marriott Full time

    About the RoleThe Hotel Operations Manager will oversee the front office operations, ensuring exceptional guest experiences and efficient hotel management.Key Responsibilities:Supervise and coach a team of hospitality professionals to maintain high standards of customer service.Develop and implement daily, weekly, monthly, and annual budgets and forecasts...