Office Manager

2 days ago


Orlando, Florida, United States Aspen Dental Full time
Aspen Dental Operations Lead

We are seeking a skilled and dedicated Operations Lead to join our team at Aspen Dental in Oviedo, FL. As an Operations Lead, you will play a vital role in ensuring the smooth operation of our front office and providing exceptional patient care.

About Aspen Dental

At Aspen Dental, we put patients first by offering high-quality dental care and a supportive work environment. Our state-of-the-art facilities and cutting-edge technology ensure that our patients receive the best possible treatment. We pride ourselves on being a leader in the dental industry and strive to maintain the highest standards of excellence in all aspects of our business.

Job Summary

The Operations Lead will be responsible for supervising and reinforcing daily tasks and priorities of the non-clinical team, reviewing data to evaluate the impact on the practice, and overseeing scheduling and confirming patient appointments. This role requires strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds. The successful candidate will be detail-oriented, organized, and able to prioritize tasks effectively.

Key Responsibilities
  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Work collaboratively with other members of the dental team to provide exceptional patient care
  • Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
  • Review data day to day to evaluate the impact on the practice
  • Oversee scheduling and confirming patient appointments
  • Verify insurance payment, collection, balance nightly deposits, and credit card processing
Requirements
  • High school diploma or equivalent; college degree preferred
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Demonstrate analytical thinking; place a premium on leveraging data
  • Organized and detail-oriented
  • Experience in sales
Benefits

We offer a competitive salary of $18 - $21 / hour, a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match, and opportunities for career development and growth. Our fun and supportive culture encourages collaboration and innovation, making us a great place to work. Join our team and take advantage of these benefits:

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
  • Career development and growth opportunities to support you at every stage of your career
  • A fun and supportive culture that encourages collaboration and innovation
  • Free Continuing Education (CE) through TAG U


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