Office Coordinator

3 days ago


Orlando, Florida, United States Swipe Say Easy Full time
Job Description:

We are seeking a highly organized and detail-oriented Office Administrator to join our team at Miracom Hive. This is a full-time role requiring excellent customer service skills, strong organizational abilities, and proficiency in MS Office Suite.

About the Role:

This position is responsible for managing the front desk, ensuring efficient office operations, and delivering exceptional customer service to support our ongoing campaign. The successful candidate will be the first point of contact for visitors, staff, and customers, handling inquiries and administrative tasks with professionalism and a positive attitude.

Key Responsibilities:

  • Front Desk Management:
  • Greet and assist visitors, clients, and staff with a friendly and professional demeanor.
  • Answer, screen, and direct incoming phone calls promptly and accurately.
  • Manage incoming and outgoing mail, deliveries, and correspondence.

Administrative Support:

  • Maintain office supplies, ensuring stock is replenished as needed.
  • Organize and update office records, documents, and filing systems.
  • Support other departments with ad-hoc administrative tasks.

Customer Service:

  • Handle customer service calls related to the campaign, addressing inquiries and resolving issues.
  • Provide clear and professional communication to clients, ensuring a positive experience.
  • Collaborate with the campaign team to escalate and resolve complex issues effectively.

Requirements:

Experience:

  • Proven experience in an office-based role (administrative or receptionist experience preferred).
  • Customer service experience is a plus.

Skills & Qualifications:

  • Strong organizational and multitasking skills with attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office Suite (Word, Excel, Outlook).
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Professional appearance and demeanor.

Salary: $45,000 - $55,000 per year

Benefits:

  • A friendly and collaborative office environment.
  • Opportunities for growth and professional development.


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