Healthcare Front Desk Professional

1 week ago


Orlando, Florida, United States Community Health Centers Full time
Job Description

We are seeking a highly skilled and detail-oriented Healthcare Front Desk Professional to join our team at Community Health Centers. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support.

Responsibilities:
  • Greet patients with a smile and introduce yourself, ensuring a positive first impression of our organization.
  • Resolve patient requests, questions, and complaints in a timely and professional manner, demonstrating excellent problem-solving skills.
  • Provide prompt and accurate service to promote patient loyalty, adhering to our high standards of customer satisfaction.
Key Skills:
  • Able to accurately perform job duties at a center with 5 or more scheduling templates or require both medical and dental front desk responsibilities.
  • Excellent communication skills, with the ability to effectively interact with patients, staff, and external stakeholders.
Requirements:
  • High school diploma or equivalent required.
  • 1 year of front office experience, including Electronic Medical Records, preferred.
  • Exceptional customer service skills, with a focus on delivering personalized care to our patients.
Benefits:
  • No weekends for the majority of our centers, 10 Paid Holidays and early Fridays.
  • A great benefits package that includes healthcare coverage, paid time off, paid holidays, a retirement plan, and more.
  • Competitive compensation, with advancement opportunities and tuition/training reimbursement.
Estimated Salary: $45,000 - $60,000 per year

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