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Guest Service Agent

2 months ago

Snowmass Village, Colorado, United States Limelight Hotels Full time
Job Title: Guest Service Agent

At Limelight Hotels, we are seeking a highly skilled Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a memorable stay for our guests.

Job Summary

The Guest Service Agent will drive guests to and from various local locations, providing assistance and support to the front desk as needed. This role requires a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Pick up and deliver guests to various local locations as scheduled by the Front Desk
  • Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
  • Maintain constant communication with Front Desk for itinerary changes and guest requests
  • Check inside and out of vehicles for cleanliness and perform routine maintenance tasks
  • Report any problems with the vehicles to Guest Services Manager
  • Fill out vehicle maintenance checklists as directed
  • Report all accidents accurately filling out incident reports immediately
  • Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
  • Drive safely at all times
Requirements
  • Must be over 18 years of age
  • A valid driver's license is required
  • High School Diploma or high school equivalent preferred
  • 1 year of guest/customer service skills preferred
Benefits

This position is categorized as a regular full-time position eligible for the following benefits:

  • Health, Dental and Vision Insurance Programs
  • Flexible Spending Account Programs
  • Life Insurance Programs
  • Paid Time Off Programs
  • Paid Leave Programs
  • 401(k) Savings Plan
  • Employee Ski Pass and Dependent Ski Passes
  • Other company perks

Aspen One/Aspen Snowmass/Aspen Ventures/Aspen Hospitality is an equal opportunity employer.