Front Desk Agent

3 weeks ago


Snowmass Village, Colorado, United States East West Family Of Companies Full time

Job Summary: We are seeking a highly motivated and organized Front Desk Agent to join our team at Snowmass Mountain Lodging, managed by East West Hospitality.

Key Responsibilities:

  • Maintain and promote guest hospitality at all times
  • Ensure the Front Desk is run and organized for smooth check-in and check-out
  • Maintain guest satisfaction at all times

Technical Skills:

  • Knowledge of Front Office, Guest Relations, and Reservations operational procedures
  • Good working knowledge of Reservations, Switchboard, and Guest Inventory systems
  • Knowledge of overall hotel operations as they affect the department

Functional Skills:

  • Effective decision-making skills
  • Effective problem-solving skills
  • Cashiering skills

Interpersonal Skills:

  • Ability to display good hospitality skills and set a positive example for guest relations
  • Ability to acquire and maintain relationships with colleagues, customers, and vendors

Benefits:

  • Health Insurance - Choose from three plans
  • Dental, Vision, and Accident Insurance
  • Life Insurance
  • Ski Pass or Equivalent Bonus
  • 401(K) Plan with employer match
  • Paid Time Off and Paid Sick Time
  • Career Development Trainings

About East West Hospitality:

We are a hospitality services company that values diversity, inclusion, and employee well-being. We offer a range of benefits and opportunities for career growth and development.


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