Client Engagement Executive

1 week ago

Elkridge, Maryland, United States Scalepoint LLC Full time
Job Overview

Position: Business Development Representative | Home Care and Assisted Living

Employment Type: Full-time | Part-time

Company: Scalepoint LLC

We are looking for a committed Business Development Representative to become a key member of our team in the Home Care and Assisted Living sector. In this essential position, you will play a crucial role in broadening our outreach and influence, linking our compassionate care offerings with the communities and individuals who require them the most. Your contributions will directly enhance the quality of life for our clients, making a significant impact every day. If you are enthusiastic about building relationships and driving growth in a meaningful industry, we invite you to consider this opportunity to help us improve the lives of those we serve.

Key Responsibilities

  • Identify and nurture new sales prospects within the home care and assisted living markets.
  • Establish and sustain relationships with potential clients, referral sources, and community stakeholders.
  • Conduct thorough market analysis to pinpoint trends and opportunities in the home care and assisted living fields.
  • Design and execute outreach initiatives to promote the company’s services to targeted demographics.
  • Organize and facilitate meetings, presentations, and tours for prospective clients and their families.
  • Collaborate closely with the marketing team to create and disseminate promotional content.
  • Represent the company at industry events, conferences, and networking functions to boost brand visibility.
  • Work in conjunction with the operations team to ensure a seamless onboarding process for new clients.
  • Utilize CRM systems to monitor interactions, manage leads, and report on sales performance.
  • Meet and surpass monthly and annual sales objectives.
  • Provide market feedback to management and product development teams to tailor services to client requirements.
  • Negotiate contracts and finalize agreements to optimize profits while ensuring client satisfaction.
  • Stay updated on regulatory changes and industry standards within the home care and assisted living sectors.
  • Conduct follow-up activities post-sale to ensure client satisfaction and identify opportunities for additional services or referrals.

Qualifications

  • Minimum of 2 years of experience in sales or business development, ideally in healthcare, home care, or assisted living.
  • Demonstrated success in meeting or exceeding sales goals.
  • Strong knowledge of the home care and assisted living market, including regulatory frameworks and key competitors.
  • Exceptional communication and interpersonal skills, with the ability to foster relationships with clients, families, and referral sources.
  • Bachelor's degree in Business Administration, Marketing, Healthcare Administration, or a related discipline.
  • Ability to work independently and effectively manage a sales territory.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Valid driver's license and reliable transportation, with a willingness to travel within the designated territory.
  • Capability to deliver presentations and facilitate discussions with clients and professionals in the healthcare sector.
  • Understanding of customer service principles and practices.
  • Strong organizational and time management abilities.
  • Capacity to comprehend the specific needs and concerns of elderly clients and their families.
  • Flexibility to work outside of standard business hours as necessary to attend networking events, conferences, and other business development opportunities.
  • Ability to handle sensitive information with discretion and maintain confidentiality.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are passionate about sales and making a positive impact in the lives of others, we encourage you to explore this exciting opportunity.

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