Spa Sales Consultant

2 weeks ago


Quakertown, Pennsylvania, United States Hand & Stone - Quakertown Full time
Position Overview

Hand & Stone Massage and Facial Spa is on the lookout for Spa Sales Consultants

We offer both Full-Time and Part-Time opportunities.

As a vital member of our team, you will play a key role in ensuring that every client’s visit to our Quakertown location is exceptional.


Key Responsibilities:

  • Deliver outstanding customer service to our members and guests.
  • Warmly welcome and greet clients upon their arrival.
  • Manage phone inquiries, schedule appointments, and promote memberships, gift cards, and service enhancements.
  • Adhere to filing protocols and maintain organized records.
  • Advocate for the health and wellness advantages of massage therapy.
  • Uphold a professional and tidy work environment.
  • Exhibit a positive and energetic demeanor.
  • Collaborate effectively as part of a team.
  • Build and nurture client relationships.
  • Perform additional tasks as assigned.
  • Availability to work on weekends is essential.

What We Offer:

  • Competitive hourly wage with commission and bonus opportunities, commensurate with experience.
  • Flexible scheduling as we operate seven days a week.
  • A professional and secure work atmosphere.
  • Employee discounts and a rewards program.
  • Engaging contests and a modern facility.

Qualifications:

  • Quick learner and self-motivated.
  • Ability to follow oral and written instructions, seeking clarification when necessary.
  • Strong communication skills to engage with clients and understand their needs.
  • Consistent attendance and punctuality are required.
  • High School Diploma or G.E.D. is preferred.
  • Experience in retail or sales is advantageous.
  • Familiarity with Microsoft Office and spa software is a plus (training provided).
  • Professional appearance and effective communication skills are essential.
  • Capability to manage stressful situations and multitask while focusing on client satisfaction.
  • Willingness to work flexible hours, including mornings, evenings, weekends, and holidays.
  • Reliable transportation is necessary.
  • Must demonstrate good moral character.
  • Successful completion of background and reference checks is required for employment.

Job Types: Full-time or Part-time, Hourly plus Sales Commission


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