Spa Sales Consultant
2 weeks ago
Hand & Stone Massage and Facial Spa is on the lookout for Spa Sales Consultants
We offer both Full-Time and Part-Time opportunities.
As a vital member of our team, you will play a key role in ensuring that every client’s visit to our Quakertown location is exceptional.
Key Responsibilities:
- Deliver outstanding customer service to our members and guests.
- Warmly welcome and greet clients upon their arrival.
- Manage phone inquiries, schedule appointments, and promote memberships, gift cards, and service enhancements.
- Adhere to filing protocols and maintain organized records.
- Advocate for the health and wellness advantages of massage therapy.
- Uphold a professional and tidy work environment.
- Exhibit a positive and energetic demeanor.
- Collaborate effectively as part of a team.
- Build and nurture client relationships.
- Perform additional tasks as assigned.
- Availability to work on weekends is essential.
What We Offer:
- Competitive hourly wage with commission and bonus opportunities, commensurate with experience.
- Flexible scheduling as we operate seven days a week.
- A professional and secure work atmosphere.
- Employee discounts and a rewards program.
- Engaging contests and a modern facility.
Qualifications:
- Quick learner and self-motivated.
- Ability to follow oral and written instructions, seeking clarification when necessary.
- Strong communication skills to engage with clients and understand their needs.
- Consistent attendance and punctuality are required.
- High School Diploma or G.E.D. is preferred.
- Experience in retail or sales is advantageous.
- Familiarity with Microsoft Office and spa software is a plus (training provided).
- Professional appearance and effective communication skills are essential.
- Capability to manage stressful situations and multitask while focusing on client satisfaction.
- Willingness to work flexible hours, including mornings, evenings, weekends, and holidays.
- Reliable transportation is necessary.
- Must demonstrate good moral character.
- Successful completion of background and reference checks is required for employment.
Job Types: Full-time or Part-time, Hourly plus Sales Commission
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