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Spa Sales Consultant
2 months ago
Hand & Stone Massage and Facial Spa is on the lookout for dedicated Spa Sales Associates to enhance our customer experience.
As a vital member of our team, you will play a key role in ensuring that every guest at our Quakertown location receives exceptional service.
Key Responsibilities:
- Deliver outstanding customer service to both members and guests.
- Warmly welcome and greet guests upon their arrival.
- Manage phone inquiries, schedule appointments, and promote memberships, gift cards, and service upgrades.
- Adhere to proper filing and maintenance procedures.
- Advocate for the health and wellness benefits associated with massage therapy.
- Uphold a professional and tidy work environment.
- Exhibit a positive and energetic demeanor.
- Collaborate effectively as part of a team.
- Build and nurture relationships with clients.
- Perform additional duties as assigned.
- Availability to work on weekends is essential.
What We Offer:
We provide a competitive hourly wage along with commissions and bonuses, based on experience. Opportunities for both full-time and part-time positions are available, with flexible scheduling to accommodate our business hours.
Additional benefits include:
- A professional and safe working environment.
- Employee discounts.
- A rewards program and referral bonuses.
- Engaging contests.
- A state-of-the-art facility.
Qualifications:
- Quick learner and self-motivated.
- Ability to follow oral and written instructions and seek clarification when necessary.
- Strong communication skills to engage with customers and address their needs.
- Consistent attendance and punctuality are required.
- A high school diploma or G.E.D. is preferred.
- Previous retail or sales experience is advantageous.
- Familiarity with Microsoft Office and spa software is a plus (training provided).
- Professional appearance and excellent verbal and written communication skills.
- Ability to manage stressful situations and multitask effectively while focusing on the guest experience.
- Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays.
- Reliable transportation is necessary.
- Must possess good moral character.
- Satisfactory results from background and reference checks are required for employment.
Job Types: Full-time or Part-time, Hourly plus Sales Commission