Regional Vice President of Operations

3 days ago


Jacksonville, Florida, United States Jalaram Hotels Full time
Job Overview

The Regional Vice President of Hotel Operations is a critical role that provides strategic and operational leadership for all hotel activities involved in planning, developing, operating, and maintaining a hospitality-driven guest experience. This position develops strategic hotel goals and transforms them into tactical plans, ensuring that goals are attained.

Key Responsibilities
  • Creates a memorable hospitality experience for guests, providing great value and ensuring guest satisfaction by leading, supervising, directing, and developing hotel management and employees to ensure Service Excellence is the standard.
  • Develops short and long-term hotel planning guidelines and procedures, annual operating budget, and capital budget program aligned with enterprise goals, analyzing hotel revenue and labor reports, and making strategic adjustments as necessary to ensure maximum efficiency and profitability.
  • Establishes a hospitality culture with accurate and timely service to the highest level of customer satisfaction and proposes innovative solutions for continual improvement for both operations and employee engagement.
  • Oversees inventory purchases and supplies, manages accuracy of inventory management system, and cost controls for related expenses.
  • Maintains hotel department repair and capital improvement budgets, ensures cost effectiveness, and proactively works to circumvent any damages to assets through preventative maintenance.
  • Develops and oversees comprehensive vendor contracts that provide quality products at fair prices while establishing project control numbering systems.
  • Maintains training and certifications applicable to hotel team members and ensures all documentation is complete and up to date.
  • Champions safety and compliance to reinforce a culture of safety and team support and creates a compliance culture within the organization.
  • Creates an environment that motivates hotel employees to collaborate, learn, perform their best, and develop their skills.
Requirements
  • Minimum twelve (12) years' experience in the hotel industry required.
  • Minimum eight (8) years' progressive supervisory and managerial experience.
  • Executive position within a corporate office setting preferred.
  • Equivalent combination of education and relevant experience may be considered.
  • Ability to prepare, understand, present, and analyze business strategies.
  • Advanced proficiency in budgeting, Profit & Loss, and business planning mandatory.
  • Intermediate proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
  • Proven managerial problem-solving skills.
  • Ability to exercise independent judgment and critical thinking.
  • Ability to identify and prioritize issues, delegating as appropriate.
  • Demonstrated leadership ability and organizational agility.
  • Proven ability for people development and employee engagement.


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