Lobby Operations Leader

1 week ago


Carlsbad, United States Equinox Full time
Company Overview

OUR STORY

Equinox Group is a rapidly expanding collective of the world's most impactful, experiential, and distinctive lifestyle brands. We are continuously exploring what lies ahead for enhancing life and boldly advancing the lifestyle brands and experiences that define it. Alongside Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, are all celebrated for inspiring and motivating both members and employees to elevate their lives. Our portfolio is recognized globally, with locations in every major city across the United States, as well as in London, Toronto, and Vancouver.

OUR CODE

We are dedicated to high performance living and embody our principles by investing time in our own health and fitness. We believe that everyone possesses untapped potential, and it requires a disruptive approach to unlock it. We dream big and refuse to accept the status quo. We sweat the details and consistently strive for 110% to support one another in delivering the Equinox experience and enabling our members to achieve remarkable results. We are passionate about innovation, always seeking what's new, what's now, and what's next. We are not just a company; we are a community committed to each other's success. We value humility and a team-oriented approach at every level of our organization.

If you are a high-performing individual who is enthusiastic about success and inspiring others, we are eager to explore career opportunities with you.

Position Overview

Equinox is in search of a Front Desk Manager on Duty to become part of the Equinox team at its cutting-edge location. This role is ideal for a candidate eager to make a significant impact within a growing and dynamic organization. Key responsibilities include:
  • Delivering exceptional customer service to members, prospective members, and guests
  • Coaching and leading a team effectively
  • Assisting the Front Desk Manager with hiring, training, and supervising staff
  • Professionally welcoming members and guests
  • Scanning membership IDs
  • Handling phone inquiries
  • Updating member accounts
  • Maintaining a tidy lobby area
  • Availability for opening shifts
Qualifications

To succeed in this role, candidates should meet the following minimum requirements:
  • Prior experience in customer service
  • Dependable, professional, computer literate, energetic, and friendly
  • Interest in health, fitness, and/or sports
Additional Information

AS A MEMBER OF THE EQUINOX TEAM, YOU WILL RECEIVE:
  • Competitive salary, benefits, and industry-leading commission opportunities for club employees
  • Complimentary club membership
  • Perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop
Pay Transparency - $15.50

This job description aims to outline the general requirements for the position. It is not an exhaustive statement of duties, responsibilities, or requirements. Other tasks not listed may be assigned as necessary to ensure the proper functioning of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website.

All information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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