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Retail Operations Leader

2 months ago

Carlsbad, United States G-III LEATHER FASHIONS Full time

At G-III Leather Fashions, our Retail Operations Leaders play a crucial role in driving the success of our business. They understand that customer satisfaction is paramount and take pride in delivering exceptional service while fostering a robust sales environment. They view themselves as entrepreneurs, recognizing that operational excellence is essential for profitability.

Our Retail Operations Leaders are committed to maintaining an inviting store atmosphere that attracts customers. They ensure that the store is tidy, well-organized, and adheres to our visual presentation standards.

These leaders are passionate about surpassing sales targets while nurturing their team. They understand that hiring the right talent, providing comprehensive training, and challenging their staff are vital to the store's achievements.

JOB QUALIFICATIONS:

  • Minimum of two years of successful supervisory experience in retail; experience in fashion retail is preferred.
  • Post-secondary education is encouraged; a degree in retail management is a plus.
  • Strong leadership and sales capabilities.
  • Excellent communication skills, fostering effective sales and customer relations.
  • Proven ability to recruit and hire motivated sales personnel.
  • Demonstrated success in training and developing associates in a sales-driven culture.
  • Strong organizational and time management skills.
  • Able to thrive in a fast-paced environment.
  • Skilled at creating an enjoyable and engaging atmosphere for both staff and customers.
RESPONSIBILITIES:
  • Deliver outstanding customer service and ensure staff adherence to these standards.
  • Maximize profitability through superior customer engagement.
  • Maintain a positive shopping experience by ensuring cleanliness and proper presentation of merchandise.
  • Achieve high levels of customer satisfaction to minimize complaints.
  • Meet personal sales objectives and inspire the team to excel in store performance.
  • Foster a positive and effective team environment.
  • Recruit and train enthusiastic staff to fulfill store requirements while minimizing turnover.
COVID-19 Precautions:
  • Personal protective equipment provided or required.
  • Social distancing measures in place.
  • Sanitizing and cleaning protocols implemented.
OTHER INFORMATION:
Success at G-III Leather Fashions means leveraging innovative ideas, taking initiative, and following through. You will collaborate with dedicated colleagues who challenge you to excel. This is a workplace where your unique talents and creativity are valued.
We offer a competitive salary and comprehensive benefits, including medical, dental, 401k, life insurance, and disability coverage.

Equal Opportunity Employer

G-III Leather Fashions encompasses a diverse range of retail brands.