Appointment Coordinator

2 weeks ago


Rochester, Minnesota, United States American Waterworks Full time
{"title": "Appointment Specialist", "description": "About the Role

At American Waterworks, we're redefining the construction industry by providing exceptional customer experiences. As an Appointment Specialist, you'll be the primary point of contact for customers, setting sales appointments, scheduling installations, and ensuring customer satisfaction.

Key Responsibilities
  • Represent American Waterworks by answering calls, setting appointments, and following up with customers.
  • Provide tactical support to other departments, keeping customer records and databases up-to-date.
  • Communicate with customers to ensure their satisfaction with our work.
What We Offer
  • A competitive pay and benefits package.
  • The best tools and training to excel in your role.
  • A team you can be proud of.
  • Opportunities for professional growth and development.
Benefits
  • Company-paid vision, dental, short-term disability, and life insurance.
  • Health insurance with 50% employer-paid premium.
  • 401(k) with company match.
  • 7 paid holidays.
  • Accrued vacation time.
Requirements
  • Excellent interpersonal communication skills, demonstrated through strong customer service experience.
  • A proven track record in customer-facing roles, with a consistent work history.
  • Ability to meet the requirements of a background check.
", "lang_code": "en-US"}

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